The L3 Systems Engineer will provide full-time remote support for Microsoft-centric environments, focusing on administration, troubleshooting, and maintenance of cloud and server systems. Candidates must possess strong proficiency in Microsoft technologies, networking, and cybersecurity, alongside excellent communication skills.
This is a Full-Time Remote position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Remote Senior Engineer position to support clients on a full-time basis.
Candidate must be passionate about computers & technology and should be highly proficient in Microsoft Server and Cloud Platforms. MSP Experience a plus and working with different verticals and network types. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
5+ years supporting Microsoft-centric environments (MSP experience strongly preferred).
Deep hands-on experience with:
- Microsoft 365 Administration (tenant-level support)
- Azure / Entra ID (Azure AD) identity and access
- Active Directory (AD DS), GPO, DNS fundamentals
- Networking
- Cybersecurity
Strong troubleshooting ability across:
- Authentication and sign-in issues
- Mail flow, client connectivity, profile issues
- Permissions and access control problems
- Endpoint and policy-related issues (Windows)
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
