Key Account Manager

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

WHAT YOU'LL DO:

The Key Account Manger’s primary responsibility is to sell, grow, implement, & sustain Diversey’s key Senior Living, Food Service, & Hospitality business by utilizing customer value propositions to realize significant profitable value for the company while ensuring strong customer value and partnership. This individual will be responsible for managing key account relationships within the US. The Key Account Manager must comfortably interface with key decision makers within the customer accounts as well as customer operational management and enjoy building new customer relationships.

HOW YOU'LL ADD VALUE:

Rollout Implementation

• Present and review implementation strategy for new customer wins with key account stakeholders
• Serve as liaison between project management team, operations team, and end-user
• Work in collaboration with distribution team and distributor partners to forecast upcoming volumes

Account Management

• Provide management of current accounts, daily activities, and priorities & manage KPIs to meet the needs of customer expectations regarding service and sales support.
• Provide needed customer training and support as needed.
• Contribute to and actively manage Sales funnel - reporting of activity, with sales budgeting, forecasting, and expenses.

New Business Development

• Presents appropriate Diversey Value Propositions to key national prospects to secure new, profitable business.
• Will work through selling cycles and negotiations.

Preserve & Grow Existing Business

• Collaborate with Hospitality & Food Service Leaders and Diversey support functions to ensure profit & Value Propositions.
• Must drive engagement with customers at all levels to ensure all new & existing needs are understood and all key stakeholders recognize the value delivered.

Collaborate with Global and Regional Sector colleagues

• Collaborate with Diversey Sector leadership and sales personnel globally to ensure effective & consistent delivery of Value Propositions to key customers - including value-added services such as training, service, support, and supply delivery.

WHAT YOU'LL BRING:

• High school diploma or equivalent
• 3+ years of sales experience minimum in a B2B Business Development role
• Valid US driver's license
• Proven Business Development experience acquiring & complex customers & delivering results
• Strategic thinking and ability to translate plans into actions
• Demonstrated ability to negotiate at the national level of organizations, along with the ability to sell at the operational level.
• Experience with business planning
• Demonstrated ability to work with teammates, both direct & indirect teams
• Excellent presentation skills
• Industry and sector knowledge
• Financial acumen
• Strong communication skills (verbal and written)
• Strong analytical background
• Ability to travel

PREFERRED QUALIFICATIONS:

• 3+ years of sales experience minimum in a B2B business development role in the Hospitality, Retail, Food Service, or Facility Management market
• Chemical sales experience preferred

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision insurance available from day one

• 401(k) with matching

• Paid time off

• Learning and development opportunities

• Rich company culture

#LI-DS1

#remote

GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Normally top-level jobs requiring considerable knowledge of the job.  Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered.

JOB COMPLEXITY

Independently performs non-routine and moderately complex assignments.  Researches assignments, processes, and analyzes data and may develop recommendations.  Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees.  In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements. 

IMPACT

Impact may affect work of others and potentially, if not caught, at section level.  Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]