Key Account Manager

JOB TITLE: Key Account Manager

LOCATION: Dallas, TX

REPORTS TO: Director of Field Operations, Dental

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. 

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion.

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. (https://www.cbinsights.com/research-unicorn-companies)

The Role:

We are looking for a world-class Key Account Manager to join Sunbit’s fast growing Dental vertical. This is an opportunity for a motivated, customer-centric, and data-driven individual to work with our dental partners who have implemented Sunbit’s technology in their practices.

The primary responsibilities will be to drive ongoing expansion within DSOs (Dental Service Organizations), maintain the relationship with our key accounts and help grow Sunbit usage into the #1 patient financing solution for dental practices across the US.

What You'll Own:

• Manage key accounts to meet growth targets
• Create and build relationships with DSOs and partners
• Analyze Sunbit’s performance/revenue data
• Set monthly goals for Sunbit activity and revenue with management and associates
• Build and deliver quarterly business reviews to management teams.
• Collaborate with the assigned Partner Success Manager and Training Manager to grow account performance
• Manage and track all account activity in the CRM system
• Provide critical feedback (partner needs, market perceptions, industry trends, etc.) to Sunbit management and internal teams
• Other duties as assigned

What You Bring to the Table:

• 4+ years experience as a Field Sales/ Account Management preferably working with mid/big-size retailers
• Track record of coaching teams and building processes from the ground up on technology products
• Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution
• Excellent verbal and written communication skills
• Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills
• Intelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company success.
• Organized. Great time management skills with ability to self-manage
• 75% travel nationwide

The Perks:

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching 
• Cell Phone Stipend 
• Casual Dress
• Open door policy / Open office floor plan
• Team based strategic planning + Team owned deliverables

Cultural Competencies for Success at Sunbit:

• Serve others before self - Service oriented mindset 
• Own the impact - Maintain and build our relationships with our teams
• Connect genuinely - Be a proud Sunbit ambassador 
• Act fast - Respond to internal team members in a timely manner
• Include always - Work closely with team and actively welcome peers within the organization
• Innovate for good - Help our current and prospective merchants utilize Sunbit’s innovative technology to help patients and customers alike

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

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