IT Systems Engineer (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

As a key member of the IT Engineering Team, you will play a vital role in our mission to help patients access quality mental healthcare by ensuring our internal infrastructure is secure, efficient, and scalable. You will focus on building and managing identity services that provide seamless, secure user access across the entire organization, allowing our staff to focus on patient-centered work rather than technical friction. This position is designed for a creative problem-solver who wants to shape how modern IT is performed in a fast-growing SaaS environment by designing solutions that integrate complex identity systems and company-wide automation.

You will drive the design and implementation of automated workflows across a critical SaaS ecosystem, including platforms like Okta, Google Workspace, Slack, and GitHub. By leveraging tools such as Okta Workflows, Workato, or Stitchflow, you will eliminate manual "toil," streamline lifecycle processes like onboarding and offboarding, and harden our device management infrastructure. We are looking for an engineer with a "builder’s mindset" who thrives on making systems simpler and smarter, while serving as a mentor to teammates to raise the overall technical bar of our IT operations.

Required Qualifications

• 3+ years of experience in IT Engineering or Systems Administration, with a focus on Identity and Access Management (IAM).

• Experience managing macOS environments and MDM platforms like Intune and Iru (Kandji).

• Experience with modern authentication standards and protocols, including SSO, SAML, OIDC, OAuth2, and SCIM.

• Demonstrated experience managing identity lifecycle processes, including automated onboarding, offboarding, and role-based access control (RBAC)

• Hands-on experience building and maintaining complex workflows using platforms such as Okta Workflows, Workato, or Stitchflow

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• A track record of leveraging APIs to improve operational efficiency through custom automations

• Holds an Okta Certified Professional or Okta Certified Expert certification.

• Experience with Jira Service Management, Atlassian Automation, and ITIL-based environments.

• Experience integrating identity data from HRIS systems like ADP or Workday.

• Functional understanding of modern cloud-first environments and the ability to manage critical platforms like Google Workspace, Slack, and GitHub

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.