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Middleground Technologies

IT Senior Help Desk Engineer

Reposted 6 Days Ago
Westchester, IL
Senior level
Westchester, IL
Senior level
The Senior IT Help Desk Engineer will provide customer service and technical support, manage support tickets, and perform various IT tasks including server and network configuration.
The summary above was generated by AI

Hello! Middleground Technologies located in Westchester, is looking to add a Senior IT Support Technician to it's team. This job role is focused on customer service, technical support tickets and projects, and being part of an amazing team! Lots of opportunity to grow and advance your career! 

If this you, we'd love to hear from you!!

Job Duties

We are seeking a local, experienced, highly motivated energetic self starter to join our awesome team of IT Specialists. We ask that you have at least 7 years of IT Support under your belt. 

Experience working for an MSP, AWS or Azure, knowledge of RMM and PSA software is a plus.

Your daily duties will be to perform a variety of IT tasks for our highly valued clients on site at their offices. You will configuring and maintaining servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers and will be asked to work on a variety of other IT related systems and software our clients may have in place. The ability to learn and adapt quickly is a must for this job; you need to be able to think on your feet and work independently.

Looking to fill this role asap! 

Top Skills

AWS
Azure
Exchange
Firewalls
It Support
Macs
Office 365
Pcs
Printers
Psa
Rmm
Servers
Switches

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