IT Quality Assurance Manager

Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

We are seeking a highly skilled and motivated IT Application Quality Assurance Manager to lead our support and quality assurance teams in ensuring the highest standards of software quality as we transform our Quoting Platform. The ideal candidate will have a strong background in software testing, a keen eye for detail, and excellent leadership abilities. The ideal candidate will have a strong background in QA methodologies, hands-on experience with CPQO (Configure, Price, Quote, Order) applications, and a solid understanding of manufacturing processes—particularly in the window and door industry.

Key Responsibilities:

• Lead our Quoting Application Support team and ensure delivery of exceptional Customer Service while effectively addressing requests within published SLA’s for both internal and external application users.
• Develop and implement comprehensive quality assurance strategies and processes for application testing.
• Lead and mentor a team of QA Analysts, providing guidance and support in testing methodologies and best practices.
• Collaborate with cross-functional teams, including developers, product managers, and business analysts, to define testing requirements and ensure alignment with project goals.
• Design, execute, and maintain test plans, test cases, and test scripts for functional, regression, performance, and security testing.
• Identify, document, and track defects using appropriate tools, ensuring timely resolution and verification of fixes.
• Analyze test results and provide actionable insights to improve application quality and performance.
• Stay up-to-date with industry trends and emerging technologies in quality assurance and software testing.
• Facilitate continuous improvement initiatives within the QA team and across the organization.
• Prepare and present quality assurance reports to stakeholders, highlighting key metrics and areas for improvement.
• Ensure traceability of requirements through test cases and defect tracking.
• Provide leadership in root cause analysis and corrective action for software defects.
• Manage test environments and ensure proper test data management

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 plus years of QA management experience in Manufacturing environment required. Experience with windows and doors, is highly preferred.
• Proven experience with CPQO (Configure, Price, Quote, Order) applications. Paradigm experience is a plus.
• Strong knowledge of software testing methodologies, tools, and best practices.
• Experience with automated testing tools and frameworks is highly desirable.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Expertise in Agile methodologies (particularly Scrum) and experience with Agile tools (e.g., JIRA, Trello).
• Familiarity with reporting tools and experience in specifying and validating business reports.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant business tools.
• Ability to travel to manufacturing facilities or corporate office as needed, estimated 15%.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Why work for Cornerstone Building Brands? 

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. 

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.