IT Lead Business Systems Analyst

Inside the Role

Inside the Role
The Lead Business Systems Analyst acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. The Lead Business Systems Analyst manages department or cross-functional programs of notable risk, resource requirements and/or complexity. Serves as the subject matter expert on corporate systems provides support for both DDC user community and project teams.
This position serves as the Lead Business Systems Analyst in the IT group and will provide guidance to other team members. The position will interact directly with cross-functional personnel from finance, human resources, payroll, Purchasing, and software development teams. This individual will leverage their expertise to act as the single point of contact to in support of IT solutions rollouts, development teams, and user community. The involvement on these projects includes requirements, coordination with development teams, and testing tasks. Communication with contacts inside and outside of our own team to explain and interpret operational processes, practices, and procedures is a critical task. Additionally, the individual will be responsible for coordination, supervision, execution and optimization of DDC’s IT budget and project portfolio (Operative Planning, Expected Actuals, Forecast and year-end closing);
• Preparation of presentations for decision bodies.
• Administration and Enhancement of used FM-Tools, esp. PaRISS (planning), cbFC (actuals); maintenance of used cost objects.
• Coordination of IT Project Portfolio & cost planning (esp. for operative planning cycle); ensure funding within project approval process (incl. FM Compliance Checks).
• Service Agreement tracking and administration

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Supports DTNA IT department with rollout of following applications and identifies local DDC needs for cross-functional programs initiatives including resource requirements, communications, and training
• Core-supported applications
  • Symmetry
  • Workday
  • Kronos
  • Spider
  • Easy Lobby
• Business Relationship Manager
  • HR
  • Finance
  • Physical Security
  • Payroll
• Direct point of contact for business partners to gather requirements, alignment to design and architecture, and implement solution
• Direct point of contact for vendors that also support the applications
• Technical owner for the servers that the applications reside on
• Provide documentation for software/hardware upgrades
• Remote into servers to troubleshoot issues and provide solutions
• Subject Matter Expert for Business Analysts in the IT department
• Uses sophisticated analytical thought to solve highly complex problems and identify innovate solutions
• Acts as an advisor to management and key external stakeholders on broad ranging projects
• Uses experience to contribute to standards in which others will operate
• Communicates with parties within and outside of own department which may include consultants, vendors, and central corporate teammates
• Virtual machine experience; test environment preparation at machine builder, independent troubleshooting and facilitation of remote support sessions
• Gather and present information such as budget forecasts and project updates to executive management
• Contributor to continuous improvement, documentation, and standardization processes as it relates to business applications, as well as departmental practices.
• Basic knowledge of MS-Windows file sharing, PC networking, client OS configuration, etc.
• Coordinate and track the department’s project portfolio
• Oversee service agreements and help identify opportunities to reduce cost and provide transparency to the services provided
• Lead multiple projects and provide status updates to executive management
• Works under minimal supervision.

Knowledge You Should Bring

• Bachelor’s degree in IT or related field with 5 years of relevant experience
• IT Project Management Experience
• Budgeting experience, including software, hardware, services, assets, and resource management
• Knowledge in business processes & business strategy
• Experience with collaborating with business partners and supporting and delivering IT solutions
• Experience in IT Service Management and knowledge of IT tool (JIRA, MS Project, etc.)
• Knowledge of Agile project management methods
• Excellent analytical thinking
• Attention to detail with good perception and observation skills
• Problem-solving skills, emotional intelligence, business acumen
• Ability to connect policy, projects, and operations
• Strong presentation & communication skills

Exceptional Candidates Might Have

• Master’s degree in information technology
• Over 7 years of IT Experience
• ITIL Foundations
• Manufacturing Experience

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Detroit, MI US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO/Minorities/Females/Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.