IT Identity Management Specialist

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Role Overview
We are seeking a detail-oriented IT Support Identity Management Specialist to join our Information Technology team. This role is responsible for provisioning and decommissioning user accounts across Office 365 and secondary systems, both linked and not linked by SSO. The specialist will ensure timely account management, compliance with security policies, and conduct monthly audits to verify that no unused accounts remain active.

COMPENSATION

$23.50 - 28.20/ hourly plus annual bonus potential

Key Responsibilities

• Provision user accounts in Office 365 and all secondary systems, ensuring proper access and permissions based on role requirements.

• Manage account creation for systems integrated with SSO as well as those requiring manual provisioning.

• Coordinate with HR and department managers to ensure timely decommissioning of accounts upon user termination or role change.

• Perform monthly audits of all systems to identify and remediate unused or inactive accounts.

• Maintain accurate records of account provisioning, decommissioning, and audit activities.

• Collaborate with IT and other departments to support onboarding, offboarding, and access management processes.

• Develop and maintain documentation of identity management procedures and best practices.

• Prepare and present reports on account status, audit findings, and compliance for management review.

• Provide guidance and support to end users regarding account access and identity management issues.

• Identify opportunities to improve identity management processes and implement best practices.

Skills and Experience

• Associate’s degree or higher in Information Technology or related experience.

• Proficiency with Office 365 administration and identity management tools.

• Experience with SSO platforms and manual account provisioning processes.

• Strong organizational and documentation skills with attention to detail.

• Ability to coordinate with HR, managers, and internal teams for account lifecycle management.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively across departments.

• Basic knowledge of IT security principles and compliance requirements.

• IT certifications such as Microsoft Certified: Identity and Access Administrator Associate, CompTIA Security+, or similar.

• Experience with identity governance and administration (IGA) platforms.

• Knowledge of audit and compliance best practices.

• Experience with PowerShell.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.