IT Business Solutions Specialist II

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. 

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Central information technology organization, providing the software and enterprise services for offices to run their business. The Business Solutions Specialist II works on process and technology changes related to the implementation and/or modification of applications, systems or programs for both internal and external customers. Provides complex technical support and may provide training on software applications to newly-trained end users.

Job Responsibilities

• Maintains detailed documentation in a call-tracking software database for all events
• Works with internal and external clients in the implementation and/or modification of applications, systems or programs
• Evaluates client needs, identifies configurations that support business processes, executes on delivery and implementation plans, troubleshoots system setups and provides training and end-user support during and after the implementation process
• Performs a range of assignments and may lead projects within own discipline
• Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
• Works within broad guidelines and polices to accomplish objectives and goals
• Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
• Explains complex and/or sensitive information in a straightforward manner
• Acts as a resource for colleagues, provides guidance to less experienced team members
• Individual contributor working with limited oversight
• Provides second-tier support to end users
• Performs all other duties as assigned by management

Qualifications

• Works under limited supervision
• Acts as a resource for colleagues, provides guidance to new team members and may lead projects with controllable risks and resource requirements
• Works within broad guidelines and polices; impacts quality of own work and the work of team/project members
• Solves complex problems
• Analyzes multiple sources of information and possible solutions to identify or improve existing solution
• Presents complex and/or sensitive information in a manner that leads to consensus

Education

• Bachelor’s degree in relevant field preferred

Experience

• Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.