IT Business Manager III

Job Summary:

The IT Business Manager III is responsible for providing internal and external communication support to assist in running the business of IT.

Essential Functions:

• Develop and execute comprehensive communication plans to support IT goals and objectives
• Lead Organizational Change Management and develop communications, presentations, and engagement activities for stakeholders during change efforts
• Create compelling messaging and content that effectively communicates business value, member centered solutions, and other key messages to various audiences
• Create and deliver executive level presentations that identify key insights and identify key actions that support IT strategy and objectives
• Develop agendas and content for IT leadership and town hall meetings
• Assist with the development of strategic messaging and tactics for disseminating news and other content to internal audiences
• Develop, write and edit communications for emails, briefing documents, intranet posts, events and executive presentations for use internally and externally
• Collaborate with internal teams to ensure consistent messaging and branding across all communication channels
• Create, monitor and analyze communication metrics to measure the effectiveness
• Identify and implement new communication channels to evolve message adoption
• Collaborate and assist as a backup to the IT Performance & Business Services team

• Flexible team player and perform any other job-related instructions, as requested

Education and Experience:

• Bachelor’s degree in a related field, or equivalent years of relevant work experience required
• Minimum of seven (7) years of experience in IT, business analysis and/or communications related field
• Prior management experience is preferred
• Experience working within a large organization in the technology field preferred

Competencies, Knowledge and Skills:

• Highly organized, resourceful, and detail oriented with a strong focus on proof-reading and accuracy.
• Ability to think, plan and execute multiple high-priority tasks at one time in an organized fashion
• Ability to absorb technical content and repurpose for a variety of communications vehicles
• Ability to balance competing priorities and manage several time-sensitive projects at once in a fast-paced environment with minimal direction 
• Effective team player who can lead efforts across disciplines
• Excellent creative and visual skills including graphic design exposure as well as slide design with experience using presentation software
• Excellent written and verbal communications skills
• Executive maturity and an ability to work effectively with senior executives
• Familiarity with IT implementation projects and IT strategy formulation is preferred
• Strong communications professional with experience with managing internal communications programs and supporting senior leadership communications

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business