Invoicing Specialist

Great company. Great people. Great opportunities.

ATTENTION: This position is not a remote opportunity. The position requires you to report into the Charlotte, NC Corp office.

As an Invoicing Specialist at United Rentals, you will be responsible for customer invoicing for primarily large national, industrial, strategic and key accounts. In conjunction with credit offices, you’ll assist in collection of accounts. You will also work directly with customers on disputed balances and any other accounting charge code issues. Most importantly, you’ll be the liaison between customers, credit offices, branches and customers to resolve billing issues.

If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of the work we all do in providing the equipment that helps build our communities.

Additional responsibilities include the following:

• Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer

• Responsible for invoicing/e-invoicing of customers and processing of invoices through various accounting systems and external websites

• Act as main focal point for all new customer requested specialized invoicing and developing of processes and procedures

• Assist in collection of difficult, larger national, strategic, industrial or other key accounts

• Prepare detailed tracking system to track purchase order values, invoiced amounts and remaining available values

• Research and understand customer policies and procedures with respect to billing processes

• Create cash application files for internal Cash Group based on customer received remittance notifications. Accesses company bank website to generate remittance details

• Meet established goals and objectives as determined by department management

• Other duties assigned as needed

Job Requirements: 

• High School Diploma or equivalent experience required

• Minimum 3 years of Customer Invoicing, Accounts Receivable and Collection experience

• Basic math skills and Microsoft Office computer skills required             

• Ability to complete more complex account reconciliations required

• Intermediate excel skills required; advanced preferred

• SAP Experience preferred

• Strong verbal and written communication skills required

• Detail oriented and work accurately and consistently with a sense of urgency

• Demonstrate effective negotiation techniques with customers. Respond appropriately to rate pushback, discounts appropriately and stands ground when needed

• Strive to exceed the expectations of external and internal customers. In conjunction with company interests, acts with the customer’s interest in mind. Establishes effective, long term relationships with customers

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.