Intern, Career Accelerator & Alumni Relations

POSITION TITLE: Intern, Career Accelerator & Alumni Relations (Operations)

Location: Remote

Reports To: Senior Director of Operations, Career Accelerator

Duration: 6 Months | 20 Hours per Week

WHO WE’RE LOOKING FOR

Per Scholas seeks an Operations & Data Integrity Intern to support the Career Accelerator & Alumni Relations (CAAR) team in maintaining accurate, timely, and complete learner data across systems.

This role is ideal for someone who thrives in structured, detail-oriented work and can manage information coming from multiple stakeholders. You will play a critical role in ensuring that learner data is consistently updated, verified, and aligned across platforms, enabling the team to operate efficiently in a fast-paced, cyclical environment.

With ambitious goals to serve 3,000+ learners in 2026, this role helps ensure that the operational backbone of Career Accelerator runs smoothly and reliably.

WHAT YOU’LL DO

Data Entry & System Updates

• Input, update, and maintain learner records across platforms, including Salesforce, learning systems (e.g., Canvas, Coursera), and internal trackers
• Ensure consistency and alignment of data across multiple systems, flagging and resolving discrepancies
• Maintain organized records and documentation to support accurate tracking of learner progress and outcomes

Data Accuracy & Quality Control

• Review incoming data from multiple stakeholders (internal teams, learners, and external platforms) for completeness and accuracy
• Conduct routine checks to ensure key learner data fields (contact info, enrollment status, outcomes) are up to date
• Support wage verification processes by reviewing submitted documentation and recording outcomes in Salesforce
• Assist with transcript and credential requests, ensuring timely and accurate fulfillment

Cross-Team Coordination & Data Collection

• Gather and compile data inputs from various teams to support weekly and monthly reporting cycles
• Follow up with stakeholders to ensure the timely submission of required information
• Help maintain shared trackers that reflect real-time program status across learning cohorts

Operational Rhythm & Administrative Support

• Ensure all enrollment processes center on accessibility, transparency, and learner-first principles.
• Partner with Product and Student Support teams to align admissions criteria with learner success indicators.
• Identify barriers to enrollment and implement strategies to increase access for underrepresented communities.

Cross-Functional Collaboration & Mission Alignment

• Support weekly and monthly operational cycles, ensuring all data is updated ahead of reporting deadlines
• Assist in preparing materials for team meetings by ensuring the underlying data is accurate and complete
• Assist in deploying surveys and organizing responses to support program feedback loops
• Send structured communications (e.g., reminders, nudges) to team members and learners to support the tracking of program progression and completion

HOW THIS ROLE CONTRIBUTES

This internship supports the foundation of Career Accelerator operations by ensuring:

• Reliable Data: Accurate and up-to-date learner records across systems
• Operational Efficiency: Smooth coordination across teams through timely data entry and follow-up
• Program Visibility: Complete and consistent data to inform enrollment, capacity, and outcomes tracking

WHAT YOU’LL BRING TO US

Data Accuracy & Execution Skills

• Strong attention to detail and commitment to getting information right
• Comfort working with repetitive, process-driven tasks while maintaining high quality
• Ability to manage and organize information from multiple sources

Tools & Systems

• Experience with or willingness to learn Salesforce, Google Sheets, and other data systems
• Basic spreadsheet skills (e.g., sorting, filtering, simple formulas) preferred

Professional & Personal Qualities

• Highly organized and able to manage deadlines in a fast-paced, cyclical environment
• Proactive communicator who follows up to gather missing information
• Reliable and consistent in completing tasks with accuracy
• Interest in workforce development, education, or nonprofit work
• Commitment to diversity, equity, and inclusion

Compensation 

For this role specifically, we are targeting an hourly rate or $18/hour.