Integration Manager

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Are you a self-motivated integration engineer that wants to make money selling an innovative technology, while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you.  Flock is looking to add an Integrations Manager. This person will be play a key role in establishing integrations to customers existing products to integrate with the FlockOS platform. Your primary customer base is composed of Law Enforcement agencies. This position is based out of your home office with up to 50% travel required. West and central coast candidates preferred. 

Challenges You’ll Tackle

• Help establish the software integrations practice in an extreme growth sales environment.

• Establish headcount driver for software integrations team and grow team accordingly.

• Maintain player/coach relationships with future integrations specialists. 

• Become a product expert; develop in depth knowledge of Flock’s products.

• Maintain proficiency with solutions as they evolve and compare to the competitive landscape.

• Own responsibility for integrating and supporting 3rd party systems into Flock’s software stack to include but not limited to:

  • I.P. Cameras

  • VMS Systems 

  • CAD Systems

  • AVL Systems

  • SSO Providers

  • Custom Integrations 

• Articulate business value of solution capabilities to command level staff as well as technical audiences.

• Work closely with the Solution Engineering and Product Management team to ensure effective handoff between pre and post sales process. 

The Skillset 

• 2-5 years of I.T.  experience with an emphasis on SaaS solutions or Law Enforcement personas.

• On-Premise, Cloud, and Cloud to On-Premise networking experience required. Including knowledge of firewalls, port forwarding, routing, etc. 

• Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory.

• Experience working cross-functionally acting as a liaison between sales and other internal departments 

• Comfortable becoming familiar with software and various hardware devices, in order to become the subject matter expert for the sales team 

• Strong presentation and demonstration skills, both in person and virtually. 

• Energized by solving customer's problems- e.g. consultative sales approach.

• Enjoy working in a fast paced, data-driven sales environment.

• Strong understanding of typical business network configuration and troubleshooting. 

• Understanding of RTSP protocol and IP video in general is a must. 

• Startup experience is a plus.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Onboarding & Setup:

  • Complete company onboarding and join initial team meetings to get acquainted with the company’s culture and structure.

• Meet Key People:

  • Meet with managers and team leads to understand team roles and responsibilities.

• Learn Tools & Processes:

  • Get hands-on training with essential tools and learn about internal processes, documentation, and project management methodologies.

• Understand Team Functions:

  • Shadow team members to learn their day-to-day work, workflows, and how they collaborate.

• Product & Integration Knowledge:

  • Begin learning Flock’s product suite, integration processes, and technical protocols. Attend customer calls to observe real-world scenarios.

  • Shadow team members and receive training on integration testing, configuration, and validation.

The First 60 Days 

• Integrate, Deploy and Troubleshoot Streams:

  • Gain hands-on experience with building and deploying streaming solutions, including diagnosing and resolving stream issues.

  • Work on integrating customer video and data streams into the FlockOS platform, ensuring seamless connectivity and performance.

• Support Network Configurations and Integrations:

  • Assist customers with configuring their networks, including troubleshooting and optimizing for best results.

  • Learn to support and integrate third-party devices into customer environments.

• Customer Interaction:

  • Participate in live customer calls, providing walk-throughs and technical support, and begin assisting in leading calls with Integration Manager (IM) shadowing.

90 Days & Beyond 

• Master Product Integrations:

  • Demonstrate strong proficiency in FlockOS product integrations and related technologies.

• Project Ownership:

  • Confidently manage FlockOS integration projects from initiation to completion with minimal supervision.

• Customer Integration:

  • Independently integrate higher-tier FlockOS customers, ensuring successful deployments. 

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

[Recruiters please adjust this based on the standardized interview plan] 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

Salary & Equity

The Perks 

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.