The Integration Engineer will design custom integrations, collaborate with clients, ensure code quality, develop reusable assets, and provide documentation and support.
Our Client Experience team is looking for a client-facing Integration Engineer. This highly technical role
will take dynamic ownership over quickly gathering requirements and delivering bespoke technical solutions and integrations to optimize for unique customer requirements & outcomes. Instead of work on the core product, in this unique customer-focused role you will be embedded with our Implementations team, where you'll be gathering custom technical requirements and directly supporting the onboarding processes for new customers & clients.
Your success will be measured by delivering sustainable, efficient, and well-documented integrations that not only meet client needs but also create streamlined operational processes for our client operations teams post go-live. The majority of this work can be divided into two categories: "Integration Design & Implementation" and "Improving Operational Efficiency."
As a result, your efforts in this role will have direct positive impact both on customer results and your teams' capabilities.
What You'll Do (for Integration Design & Implementations)
- Design and Build Custom Integrations: Serve as the technical expert to design, build, test, and deploy bespoke data integrations and custom solutions that fulfill unique client requirements during the onboarding process.
- Technical Scoping and Estimation: Collaborate closely with the Implementations team to review client data, define technical scopes, provide accurate effort estimates, and establish clear timelines for integration delivery.
- Code Quality and Standards: Ensure all custom code and integration services adhere to internal best practices, maintain high quality standards, and are robust, scalable, and secure.
What You'll Do (to Improve Operational Efficiency)
- Handover and Optimization: Design integrations with the client operations team in mind, ensuring a smooth technical handover post-go-live and establishing clear processes for ongoing maintenance and support.
- Develop Reusable Assets: Identify opportunities to standardize common integration patterns and build reusable tools, scripts, and templates to increase the efficiency of the overall Client Experience team.
- Comprehensive Documentation: Create and maintain detailed technical documentation, including architecture diagrams, integration specifications, data dictionaries, and operational runbooks for every deployed solution.
- Post-Deployment Support: Provide technical support and escalation for integrations, working to quickly resolve production issues that require deep knowledge of the custom solution.
Who You Are:
- Bachelor's degree in a related field or equivalent experience. A BS in Computer Science or a similar technical discipline is strongly preferred.
- 5+ years of professional experience in a highly technical role such as Integrations Engineer, Solutions Architect, or Technical Consultant.
- Possess and consistently apply a deep understanding of industry best practices for system architecture, data security, and API design.
- Expert-level proficiency in Python, with experience in Golang or similar compiled languages.
- Mastery of SQL and a strong understanding of both relational and NoSQL databases.
- Extensive experience with designing, implementing, and managing 3rd party API integrations.
- Proven experience with cloud-based technologies and advanced skills in scripting and automation to solve complex business problems.
- Demonstrates a high degree of autonomy, thriving in ambiguous situations and managing multiple priorities and deadlines with minimal supervision.
- A strong understanding of business operations, objectives, and strategies, with the ability to align technical solutions with business goals.
- Proven track record of designing, building, and delivering complex technical solutions for enterprise clients.
- Proven experience in designing, implementing, or administering Managed File Transfer (MFT) solutions to ensure secure and reliable data exchange.
Top Skills
Api Integrations
Cloud-Based Technologies
Go
NoSQL
Python
SQL
Similar Jobs at TrueML
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
The Sales Engineer ensures a complete understanding of client technical requirements and translates them into actionable implementation plans. This role includes working with both sales and engineering teams to identify gaps, plan implementations, and develop demos or proof-of-concepts to showcase product capabilities.
Top Skills:
APIsGraphQLJavaScriptPythonRest
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
The Senior Software Engineer II will design and deliver AI-powered workflow automation systems, collaborating with teams to enhance product features and ensure technical excellence through high-quality coding and mentorship.
Top Skills:
AWSDockerGoKubernetesReactTypescript
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
Lead HR team supporting product & technology, manage HR functions, empower talent, enhance leadership effectiveness, and navigate employment laws.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
