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TIAA

Instructional Designer

Posted Yesterday
Be an Early Applicant
Hybrid
Charlotte, NC, USA
69K-89K Annually
Junior
Hybrid
Charlotte, NC, USA
69K-89K Annually
Junior
The Instructional Designer develops and delivers web-based and in-person professional development programs while improving learning experiences through creative content and technology use.
The summary above was generated by AI

The Instructional Designer job prepares course design in support of developing productive learning environments for the organization's various employees. Working independently under general supervision, this job develops and delivers web-based and in-person professional development programs, and provides effective uses of technology in all modes of instruction. This job also keeps abreast of best practices and current trends in instructional design and makes recommendations for improvements and enhancements.
Key Responsibilities and Duties
  • Applies creative methods of content delivery in the online, web-based, and in-person environments using appropriate technologies.
  • Develops engaging learning activates and course materials that improves retention and transfer of knowledge.
  • Designs and revises both new and established exercises and activities to enhance the learning process.
  • Develops and designs courses, curriculum, and supporting materials and programs for learning initiatives.
  • Evaluates and refines existing training and development programs to improve learning effectiveness and efficiency.
  • Implements feedback from course evaluation and program reviews to the current learning models.
  • Provides instructional design support to employees in various business units.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 2+ Years Required; 3+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
6IC

  • Foundational knowledge of Instructional Design principles and adult learning theory.
  • Experience in customized, thoughtful, creative Learning Experiences beyond basic eLearning.
  • Contributes to the goals of the team including daring to design differently, collaborating to strengthen ideas, and focusing on the learner experience and performance outcomes.
  • Embraces a spirit of continuous learning, proactively growing self and the team.
  • Experience with eLearning development tools such as Storyline, Captivate, or Evolve.
  • Ability to effectively present complex technical and soft-skill concepts through design and visuals.
  • Apply visual design principles to ensure a sophisticated design that draws the learner in and enhances the learning experience.
  • Experience with AI within Learning tools
  • Architect of learning that considers AI within the lines of business

Related Skills

Business Acumen, Communication, Consultative Communication, Digital Savviness, Influence, Innovation, Program Measurement, Story Telling, Talent Development, Vendor / Partner Management

Anticipated Posting End Date:

2026-04-20

Base Pay Range: $68,600/yr - $89,100/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

Top Skills

Ai Tools
Captivate
Evolve
Storyline

TIAA Charlotte, North Carolina, USA Office

8500 Andrew Carnegie Blvd, Charlotte, NC, United States, 28262

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