Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $63,100 - $108,900 based on experience
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
An Education & Training Designer develops engaging and effective learning by applying learning theories and instructional design models to create courses, programs, and materials.
Job Competencies:
Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.
Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It’s “All for One and One for All”.
Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering July 03, 2025 Version: 2 on commitments and refocusing effort when needed. Someone who is willing to step up and own it.
Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.
Developing Trust - Gains others’ confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.
Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.
Essential Job Functions:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
- Establish relationships with stakeholders as a strategic business partner to identify learning solutions that drive associate performance and align with organizational objectives and business needs. Identify performance gaps that can be effectively closed with learning solutions and content. Work closely with subject matter experts to collect training reference materials, sources, and observational data from job shadowing for developing effective training solutions.
- Select the appropriate needs assessment approach or technique, and partner with stakeholders to understand audiences and their learning preferences. Leverage appropriate design methodology to curate tailored content to meet learning requirements and drive performance improvement.
- Develop learning, behavioral, and performance outcome statements that guide the selection of modalities, instructional methods, and content. Align delivery options and media to effectively achieve those outcomes.
- Incorporate adult learning theory and instructional standards to design and develop learner centric assets. Leverage current technology to maximize learning engagement and retention.
- Design blueprints, schematics, or other visual representations of learning and development solutions to gain stakeholder alignment and approval.
- Develop assessment tools for measuring the effectiveness of learning to drive performance improvement. Regularly monitor and analyze evaluative data to guide continuous improvement of solutions.
- Perform regular content reviews for maintenance, keeping current, and improvement of assets.
- Demonstrate Agile project management practices, when required, to meet organizational needs. Manage multiple projects at various levels of development.
Other Preferred Knowledge, Skills and Abilities:
- Required Minimum Education - Specialty/Major: Education, Instructional Design, Adult Learning, Tech Communications, Organizational Development
- Preferred Minimum Education - Specialty/Major: Instructional Design, Adult Learning, Tech Communications, or related
- 5 years instructional design experience
- Excellent oral and written communication skills
- Time management and organization skills
- Strong proficiency in Microsoft 365 applications
- Experience with authoring tools such as Canva, Simplebooklet, Articulate 360, Captivate, Vyond, Camtasia, Biteable, Photoshop or other technology used in developing learning solutions
- Ability to manage projects, collaborate with others and lead project teams
Required Certifications:
- HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire OR other approved job relevant certification:
- Advanced Training/Instructional Design Certification,
- Performance Consulting Certification
- Virtual Learning ATD WebEx and Adobe Connect Certification
- Mobile Learning/UX UI Certification
#LI-LS1
#LI-REMOTE
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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