Instructional Designer & LMS Administrator

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.

MagicSchool is seeking an Instructional Designer & LMS Administrator to contribute to the learning experience strategy and implement the technical administration of our professional learning programs. This role blends deep K12 education and instructional design expertise with hands-on LMS ownership, ensuring educators have cohesive, engaging, and scalable learning experiences across synchronous and asynchronous modalities.

You will act as the architect of our learning journeys and the primary administrator of our customer education platform (currently housed in our LMS - Skilljar), partnering closely with Professional Services, Customer Success, Marketing and Product to drive educator activation, adoption, and long-term success.

This role is approximately 60% instructional design and learning architecture and 40% LMS administration and learning operations.

You will support the design and growth of MagicSchool’s professional learning programs, ensuring learning experiences are pedagogically sound, engaging, and aligned to customer journey milestones.

Key Responsibilities

• Design and maintain a scalable learning architecture aligned to onboarding, activation, adoption, certification, and ongoing support.

• Create interactive, learner-centered, SCORM-compliant courses that translate complex product and pedagogical concepts into practical classroom application.

• Design learning experiences across modalities, including primarily asynchronous courses, while ensuring alignment across synchronous sessions and blended programs.

• Establish and maintain instructional design standards, including style guides, templates, learning objectives, assessments, and production workflows.

• Partner with subject matter experts to develop accurate, high-quality content while maintaining instructional integrity and consistency.

• Continuously improve learning experiences using learner feedback, engagement metrics, and completion data.

You will serve as the primary owner and administrator of the customer education platform (Skilljar), ensuring the platform effectively supports our learning strategy and scales with growth.

Key Responsibilities

• Own day-to-day Skilljar administration, including course setup, catalogs, certifications, user management, permissions, and reporting.

• Configure, maintain, and optimize LMS workflows to support scalability, consistency, and ease of use and maintain LMS integrations (e.g., Salesforce, SSO, data warehouse, etc) in partnership with internal teams.

• Manage SCORM deployment and maintenance, ensuring reliable tracking and performance at scale.

• Serve as the internal subject matter expert on Skilljar capabilities, limitations, and best practices and provide guidance to internal stakeholders as needed.

• Partner with Professional Services, Customer Success, Marketing, and Product teams to align learning programs with customer lifecycle stages, adoption goals, and go-to-market initiatives.

• Translate customer needs, product updates, and adoption insights into scalable learning solutions.

• Support internal enablement efforts with learning content, LMS expertise, and reporting insights.

• Strong command of instructional design methodologies and adult learning theory, with the ability to apply them pragmatically.

• Proficiency with modern authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or similar.

• Exceptional writing, editing, and visual design skills for digital learning.

• Experience designing learning programs that drive measurable behavior change, adoption, or skill development.

• Hands-on experience administering an LMS, including configuration, integrations, user management, and reporting.

• Strong understanding of SCORM standards and experience implementing SCORM content at scale.

• Analytical mindset with the ability to interpret learner data and translate insights into learning improvements.

• Comfort troubleshooting technical issues and collaborating with technical or data partners.

• 2–5 years of experience designing digital learning experiences for adult or professional audiences.

• Experience in education, EdTech, or K–12 environments.

• Demonstrated experience owning or administering an LMS (beyond content upload).

• Working knowledge of HTML/CSS for LMS or content customization.

• Experience building and launching customer-facing or partner training programs with measurable outcomes.

• Experience partnering with subject matter experts to develop technically accurate learning content.

• Direct experience administering Skilljar.

• Experience designing or managing certification or credentialing programs.

• Familiarity with learning analytics or data visualization tools (e.g., Looker, Metabase, Power BI).Experience mentoring or managing other content creators.

Application Notice:

Notice: Priority Deadline and Review Start Date

Please note that applications for this position will be accepted until 3/1/26 - applications received after this date will be reviewed on an intermittent basis. While we encourage early submissions, all applications received by the priority deadline will receive equal consideration. Thank you for your interest, and we look forward to reviewing your application.

Why Join Us?

• Work on cutting-edge AI technology that directly impacts educators and students.

• Join a mission-driven team passionate about making education more efficient and equitable.

• Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.

For full time employees:

• Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.

• Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.

• Every employee is offered generous stock options, vested over 4 years.

• 401k match & monthly wellness stipend.

Our Values:

• Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.