Serve as primary inside-sales contact for contractors: handle inbound/outbound interactions, process orders, track inventory, coordinate transfers, promote products and promotions, collaborate with outside reps, maintain records, and ensure order fulfillment and customer satisfaction.
Are you passionate about delivering exceptional customer experiences and growing your career in sales?
Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
We’re looking for a driven Inside Sales Representative in our Charlotte, NC location, to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.
Why Join Us?
- Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
- Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
- Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
- Top-Tier Benefits:
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
- Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
- Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
What You'll Do:
- Act as a trusted advisor to customers, helping them find the right products for their projects.
- Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
- Collaborate with Outside Sales reps to drive sales and resolve customer needs.
- Process orders, track inventory, and coordinate product transfers to meet customer demands.
- Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
- Maintain accurate records, process payments, and ensure seamless order fulfillment.
Qualifications:
- 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
- Strong computer skills (Microsoft Office, CRM experience a plus!).
- Ability to multitask in a fast-paced environment.
- Industry knowledge is a plus—but we’re happy to train motivated candidates!
- Spanish-speaking skills are a strong advantage but not required.
- Willingness to travel overnight (up to 10%).
Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!
Req ID #ZR Charlotte
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
