The Inside Sales Specialist at Becker is responsible for converting B2C leads into sales, conducting outbound calls, qualifying new business leads, and upselling to existing customers. The role requires strong communication skills, product knowledge, and collaboration with team members to meet sales quotas.
At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity. These values guide our interactions with each other, our customers, and our community.
Becker Professional Education, proudly part of the Colibri Group family, is a leader in CPA Exam Review, CMA Exam Review, and CPE (Continuing Professional Education). Our programs are led by expert instructors and feature high-quality content delivered through flexible learning formats, including on-demand resources and webcasts. To learn more about our offerings and our commitment to excellence, visit us at www.becker.com.
Becker is trusted by accountants around the globe for industry-leading tools and unwavering support that drive success. Our focus is on delivering results—results that stem from a deep commitment to our students' success. We create personalized learning experiences, leverage cutting-edge technologies, and tirelessly advocate for the accounting profession. These efforts have made Becker the choice of over 1 million CPA candidates worldwide.
Position Overview:
Becker Professional Education provides exam preparation and continuing professional education solutions to individual consumers, universities and business partners. The Inside Sales Specialist (ISS) is responsible for converting existing B2C leads into closed sales, qualifying new business leads for sales readiness, and prospecting for new B2C leads. This position entails large volumes of outbound calling by phone and prospecting by email in order to achieve revenue and sales goals. An ISS is knowledgeable about all product/pricing configurations and has a pleasant and strong phone presence. The successful candidate will reach out to new leads with the intent to qualify them, follow-up with recent purchasers to upsell, contact new leads to convert into a closed sale, and work with both new B2B prospects and existing B2B customers on solutions for their businesses.
Essentials Duties and Responsibilities
- Make outbound sales calls to prospects that are identified by internal and external sources of leads in order to qualify sales readiness and/or close sale on the phone
- Take inbound sales calls with the goal of closing sales over the phone
- Develop B2C and B2B sales opportunities by researching and identifying potential new customers and accounts
- Make 40-50 outbound calls per day to new and existing customers to qualify for sales readiness and close sales
- Identify decision makers within targeted accounts to begin sales process and refer to inside or outside sales channels as appropriate
- Collaborate with appropriate team members, manager and sales channel leaders, to determine appropriate strategic sales approaches by channel
- Generate product or service interest and leverage Becker’s value proposition to close sales
- Ensure that any leads that are on the do not call lists (DNC) are respected and not contacted
- Maintain and expand company’s database of new prospects through use of sales tools and campaigns
- Achieve or exceed all assigned sales quotas
- Maintain current knowledge of all products and services
- Attend all new product and service training sessions
- Exercise discretion and independent judgment in making decisions
- Interact effectively and positively with all colleagues and customers
- Adhere to company quality standards, company policies and regulatory guidelines
- Self-starter who works well in a team environment
- Completes other duties as assigned
Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
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