Proactively contacts business decision-makers to promote stock and custom packaging products, identify customer needs, prepare and negotiate quotes, and discuss pricing, delivery, payment, and freight terms. Manages customer information in a CRM, uses promotional materials and sales techniques, and develops industry and customer knowledge to identify sales opportunities.
Company: Associated Bag
Title: Inside Sales Representative
About: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customers’ needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.
Position Summary: The Inside Sales Representative is responsible for proactively contacting decision-maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.
Responsibilities:
Title: Inside Sales Representative
About: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customers’ needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.
Position Summary: The Inside Sales Representative is responsible for proactively contacting decision-maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.
Responsibilities:
- Proactively contact decision-makers within companies on a regular schedule to:
- Introduce and promote stock and custom items
- Suggest special delivery, stocking, or pricing option
- Offer additional services such as flex pay warehousing, special packaging, custom, and direct shipments
- Manage customer contacts within the CRM program
- Quote and negotiate both stock and custom items, including:
- Special pricing
- Delivery/payment terms
- Freight considerations
- Utilize appropriate promotional materials and sales techniques to enhance customer awareness of capabilities for stock and custom items
- High school diploma or equivalent; post-high school education preferred
- 3 years of experience in sales or customer service
- Ability to read and interpret technical drawings and agreements
- Strong writing and business correspondence skills
- Effective presentation and communication skills for interacting with customers and colleagues
- Basic math skills, including calculating discounts and gross margins
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

