Implementation Integrations Analyst I

Job Summary

The Integration Analyst plays a key role in implementing and supporting OEM/Vendor integrations during the DMS & CRM launch phases. The successful candidate will work cross-functionally with external clients, internal stakeholders, implementation analysts, and technical teams to ensure integration solutions follow process and achieve 100% enablement goals.

Roles & Responsibilities

• Work with external client partners to complete needed requirements for integration enablement while tracking progress and success of implementation completion.
• Work with external integration partners as needed to deploy integration process using appropriate APIs, FTPs, enablement tools, and communication preferences.
• Monitor and troubleshoot integration processes, proactively identifying and resolving issues to ensure data accuracy and team performance.
• Collaborate with business and technical teams to gather requirements, define processes, and establish best practices for integration.
• Maintain and update integration documentation, including process steps, enablement documents, and other setups.
• Support ongoing implementations and updates to integration platforms and related systems collaborating with teams as needed.
• Participate in project planning activities, providing timeline estimates and risk assessments for integration tasks as needed.
• Provide training and support to end-users and implementation staff on existing and new integration processes.
• Stay current with industry trends and recommend new tools or practices to enhance integration process guidelines.

Qualifications & Educational Requirements

• Associate’s degree in Computer Science, Information Systems, or software/automotive related field, or equivalent work experience.
• 2+ years of experience in software integration, data integration, or related automotive IT role.
• Working knowledge of various automotive software applications.
• Strong analytical, problem-solving, communication, and critical thinking skills.
• Ability to manage multiple priorities and work well under pressure.
• Excellent verbal and written communication skills and ability to relay information accurately and concisely.

Preferred Skills

• Knowledge of cloud integration and SaaS environments.
• Experience with software platforms (e.g., CRMs, Figma, Atlassian, Jira, Trumpet, Klarity Architect, tableau, etc.).
• Some familiarity with APIs, XML, JSON, and data transformation techniques a plus.
• Experience with ERP, CRM, or other enterprise business applications.

Working Conditions

• Full-time, Mon–Fri | Remote
• Occasional on-call or after-hours support may be required.
• Collaboration with cross-functional teams in multiple time zones.
• Travel chance is minimal – expected at less than 25%.

Sponsorship

• Please note that visa sponsorship is not available for this position. 

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and coolest technologies – everything is home-grown and built ground-up   
• A dynamic work environment with a strong sense of community and collaboration   
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   
• Exciting opportunities for career growth and development   

Current Tekion Employees – Please apply via Greenhouse Internal Job Board