The iCasino Operations Coordinator oversees game launches, supports state expansions, manages release schedules, collaborates across teams, ensures compliance, tracks performance, and optimizes the casino portfolio.
Responsibiltiies:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Own Game Launches: Coordinate end-to-end launches of casino content across multiple jurisdictions, ensuring releases go live accurately, on time, and in line with market and regulatory requirements.
- Support New State Launches: Help power launches into new states and provinces by ensuring content is ready, configured, prioritized, and launch-day prepared.
- Manage the Release Roadmap: Track monthly and quarterly release calendars, keeping teams aligned on milestones, timelines, and dependencies.
- Collaborate Across the Business: Partner with Product, Commercial, Marketing, Compliance, and Technology teams to deliver smooth launches and high-impact content strategies.
- Keep Us Compliant: Work closely with regulatory stakeholders to ensure all content is certified, approved, and market-ready.
- Turn Insights Into Action: Use reporting and performance data to identify content opportunities, market gaps, and ways to strengthen our casino portfolio.
- Keep Operations Running Smoothly: Maintain accurate records of launches, supplier updates, processes, and reporting dashboards.
- Optimize the Portfolio: Assist in identifying content gaps by market, region, or player segment, and support strategies that improve the value, relevance, and performance of the overall casino portfolio.
Salary range: $65,000-$75,000 USD
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Qualifications Experience Preferred Excellent attention to detail with a player-first mindset Understanding of casino content including slots, live dealer, and table games Excellent communication skills with the ability to build relationships internally and externally Comfortable juggling multiple priorities in a fast-paced environment Proactive problem solver who takes ownership and drives things forward Highly organized with excellent coordination skills Commercial mindset with curiosity around what players want next 1+ years of experience in iGaming, casino operations, product operations, or similar field Experience working with large data sets and turning data into insights Understanding of casino products, promotions, and bonus mechanics Experience using provider back-office tools Excellent Excel skills Interest in AI tools and automation that improve efficiency Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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