Human Resources Generalist

Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. 

About Visio Lending

Visio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home, vacation rental, and small balance commercial portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.

Why We Love Working at Visio:

We at Visio are passionate about working together towards our goals to continually push this company forward.  We innovate, collaborate, celebrate team successes, and recognize individual accomplishments.  At Visio Lending, you’ll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote or hybrid work options.

How to Apply?

To be considered for employment, please submit your application online.  While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly.  You will receive application status alerts via email so make sure your email address is accurate.

Note: Incomplete applications will not be considered.  Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.

Visio Financial Services, Inc. is an Equal Opportunity Employer

The Opportunity

The HR Generalist, People Operations is responsible for supporting the day-to-day support of people operations and human resources of the organization. This role serves as an essential point of contact for employees and managers, ensuring accurate, timely, and compliant execution of core People Operations processes across the employee lifecycle. The ideal candidate is a highly organized, service-oriented self-starter, and experienced in administering People Operations programs while providing consistent and professional employee support.

What You'll Do

• Core HR Operations
• • Serve as a key resource for employee questions related to policies, benefits, timekeeping, payroll, and HR processes
  • Administer day-to-day HR functions including onboarding, offboarding, employee changes, and record maintenance
  • Maintain accurate employee records in HRIS systems, ensuring data integrity and confidentiality
  • Assist with benefits administration, including enrollments, changes, and employee inquiries
• Employee Relations & Compliance
• • Support employee relations matters by providing guidance on policies, escalating issues as appropriate, and documenting interactions
  • Assist with investigations, disciplinary actions, and performance documentation in partnership with the Vice President of People Operations and executive leadership
  • Ensure compliance with federal, state, and local employment laws and internal policies
  • Maintain and update employment policies, procedures, and handbook materials as needed
• Recruiting & Onboarding Support
• • Coordinate onboarding logistics including offer letters, background checks, new hire paperwork, and orientation scheduling
  • Support recruiting efforts by communicating with candidates and assisting hiring managers as needed
• Performance & Engagement
• • Assist with performance review cycles, employee engagement initiatives, and training coordination
  • Support employee development programs and learning initiatives
• Reporting & Process Improvement
• • Prepare and maintain HR reports related to headcount, turnover, compliance, and operational metrics
  • Identify opportunities to improve HR processes, documentation, and employee experience
• Other Duties
• • Adhere to all company policies, procedures, and business ethics standards
  • Perform other responsibilities and duties as assigned based on business needs
• Authorized Remote Locations: Strong Preference for candidate local to Austin, Texas area
• • AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, NC, SC, TX, UT
• Work Schedule: Monday - Friday: 8:30 am - 5:30 pm CST
• Salary Range: $77,000-$95,000/year (Exempt/Salaried)

What We Are Looking For:

• 5+ years relevant People Operations or Human Resources experience with hands-on responsibility for daily HR administration, including involvement in employee relations
• Working knowledge of multi-state HR best practices, employment laws, and compliance requirements
• Experience working with HRIS, payroll, and benefits platforms
• High School Diploma or GED
• Ability to maintain discretion with confidential and sensitive information
• Ability to manage multiple priorities with accuracy and attentional to detail
•  Internal Applicants: Must meet minimum qualifications and have no recent disciplinary actions

What We Prefer to Find:

• PHR, SHRM-CP, SPHR, or SHRM-SCP
• Bachelor’s Degree, preferably in Human Resources Management or related field
• Prior experience in a related field or industry (e.g. mortgage lending, banking, finance, real estate, etc.)