Human Resources Generalist

Location: Remote – California (California-Based Required)
Employment Type: Full-Time
Compensation: $70,304
Classification: Exempt
Schedule: Full-Time (Flexible based on business needs)
Work Environment: Remote with Occasional Travel
Reports To: Manager of Human Resources

At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person’s journey, and offering support without judgment.

Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.

• Speak with integrity—clear, respectful, and honest in every interaction.
• Embrace innovation, trying new ideas, learning fast, and improving care.
• Own our roles, staying accountable for outcomes and documenting accurately.
• Build genuine connections with members, families, and teammates through empathy and cultural sensitivity.
• Lead with trust by being consistent, transparent, and following through.
• Celebrate wins together, recognizing individual and team achievements.
• Collaborate with purpose, partnering across departments and with community providers to solve problems.
• Ask for support and offer support, because thriving together is how we serve our members best

The Human Resources Generalist is responsible for administering and supporting a broad range of Human Resources functions throughout the employee lifecycle. This role serves as the primary resources for employees regarding HR policies, benefits, onboarding, employee records, compliance and day-to-day HR operations.

The Human Resources Generalist partners closely with the Human Resources team to ensure a seamless employee experience while maintaining compliance.

• Facilitate new hire orientation in partnership with the Learning & Development Specialist
• Support onboarding processes to ensure a smooth, compliant, and engaging new hire experience.
• Coordinate offboarding processes, including exit interviews, documentation, and final compliance requirements.

• Administer employee benefit enrollment and qualifying life event changes
• Serve as the primary point of contact for employee benefits questions.
• Coordinate annual open enrollment activities
• Partner with benefit vendors to resolve employee issues.
• Support benefit audits and reporting

• Ensure compliance with federal, state, and local employment laws, with strong emphasis on California labor laws.
• Coordinate I-9 compliance and employment verification requirements.
• Maintain accurate personnel files, records, and HR documentation in accordance with legal and company standards.
• Assist with policy updates and handbook revisions
• Support compliance related to healthcare regulations, HIPAA, ADA, and internal audits.
• Support internal and external HR audits

• Respond to employee inquiries regarding HR policies, benefits, and employment processes.
• Provide excellent customer service while maintaining confidentiality
• Assist with employee engagement and recognition activities

• Utilize HRIS and ATS platforms (e.g., Paycom, Workable) to support HR operations and reporting.
• Track HR metrics and trends, providing insights to leadership as needed.
• Participate in HR projects, including policy development, DEI initiatives, and process improvements.

• Accurate and compliant HR documentation and personnel file management.
• Successful onboarding and offboarding experiences.
• High employee satisfaction with HR service and responsiveness.
• Timely administration of benefits
• Full compliance with California labor laws and healthcare regulations.

• Associate’s degree in Human Resources, Business Administration, or related field.
• 2+ years of progressive HR experience in a generalist capacity.
• Strong working knowledge of California employment laws and HR best practices.
• Excellent interpersonal, communication, and relationship-building skills.
• Proficiency with HRIS platforms (Paycom preferred) and ATS systems (Workable or similar).
• Strong organizational skills with the ability to manage competing priorities in a remote environment.

• Experience working in a startup or high-growth environment.
• Healthcare industry experience.
• Professional HR certification (SHRM, HRCI, or equivalent).

• Paid Time Off
• Holidays
• Volunteer time
• Bereavement

• Medical coverage
• FSAs or other wellness benefits
• Disability and EAP

• 401(k)
• Stipends
• Professional development

• Employee discounts
• Team events
• Growth opportunities

• Fully remote position within California.
• Regular virtual meetings and collaboration with leadership and HR partners.
• Occasional travel formeetings, training sessions, or company events.

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. Employment offers are contingent upon meeting role qualifications and successfully completing all required recruitment steps, which may include:

• Submission of an internal application
• Recruiter pre-screen
• Skills assessment if applicable
• Final interview with hiring leadership
• Formal verbal offer from authorized hiring representatives

Important Notice: Any communication claiming to represent Pacific Health Group that bypasses this process is not authorized.

Pacific Health Group uses AI tools to assist with resume matching based on qualifications, skills, and location. All qualified applications are reviewed by our recruiting and HR team to ensure fair, equitable, and human-centered hiring decisions.