Fosters connection, commitment, and retention across JerseySTEM’s volunteer community. Responsibilities include designing engagement strategies, leading onboarding and community touchpoints, gathering feedback, addressing disengagement risks, developing recognition programs, coordinating communication across departments, and documenting engagement practices. This is an unpaid pro-bono role requiring approximately six flexible hours weekly for a minimum six-month commitment.
About JerseySTEM
All JerseySTEM roles are pro-bono (unpaid) positions.JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.
Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.
OverviewThis is a pro-bono volunteer position.
The Engagement Specialist is responsible for fostering connection, commitment, and retention across JerseySTEM’s volunteer community. This role focuses on building strong relationships, improving the member experience, and ensuring volunteers feel informed, valued, and aligned with JerseySTEM’s mission.
Responsibilities- Design member engagement strategies to increase volunteer satisfaction, retention, and long-term commitment
- Serve as the main point of contact for members experience and engagement initiatives
- Run regular engagement touchpoints such as onboarding sessions, check-ins, feedback loops, and community meetings
- Partner with department heads to ensure consistent communication and engagement practices across teams
- Identify engagement risks (disengagement, burnout, drop-off) and proactively address them
- Promote a culture of belonging, transparency, collaboration, and appreciation
- Develop engagement programs, rituals, and recognition initiatives
- Collect feedback from members and translate insights into actionable improvements
- Ensure engagement documentation, guidelines, and best practices are clearly defined and shared
- 2+ years of experience with engagement projects
- Excellent communication skills, written and verbal
- Highly organized, proactive, and people-oriented
- Ability to influence without authority and collaborate across departments
- Sense of urgency and ownership: engagement issues are addressed quickly
- Experience in HR, People Operations, Community Management, or Volunteer Management is a plus
- Commitment: 6 hours per week for 6 months.
This is a pro-bono position.
Similar Jobs
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.
Top Skills:
AIExcelSQL
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. The role includes paid training, Property and Casualty licensing, customer relationship building, sales closing, and representing the Liberty Mutual brand. Employees work remotely on assigned weekday and weekend schedules while meeting home-office and internet requirements.
Top Skills:
PcWired High-Speed Internet
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Owns and prioritizes the personal lines pricing technology backlog, translating pricing models, data requirements, and regulatory needs into actionable user stories and technical specifications. Partners with data scientists, product, and engineering teams to manage roadmaps, validate rating outputs, resolve data and mapping issues, and deliver changes across policy, billing, and reporting systems. Communicates priorities, analyzes product health and cost of delay, and guides agile delivery.
Top Skills:
JIRA
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
