HR Generalist / People Operations Specialist

The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. With AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams.

In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team.

We are looking for a proactive and detail-oriented HR Generalist / People Operations Specialist to join our team and support our rapidly growing organization. You’ll report to our Head of Finance and Strategy and partner cross-functionally with internal stakeholders to execute, manage, and continuously improve critical HR and People Ops processes.

This is a high-impact role for someone excited to build strong people practices in a scaling environment. You’ll play a vital part in supporting day-to-day HR functions, enhancing employee engagement, ensuring compliance, and contributing to the success of strategic initiatives.

We’re hiring in the greater Boston area for a hybrid role (with 2–3 days per week in our Cambridge office). We’re open to a part-time or full-time hire—targeting 32 hours/week (80%) but flexible based on candidate experience and availability. The salary range for this role is $65,000 to $90,000 annually, based on experience, qualifications, and expected hours per week.

Own Key People Operations Domains

Employee Lifecycle & People Experience

• Own end-to-end onboarding and offboarding processes, ensuring every new hire feels welcomed, equipped, and set up for success from day one
• Support employee engagement through internal communications, milestone celebrations, and culture initiatives 

Payroll & Compliance

• Maintain HRIS (ADP, OysterHR) and support payroll operations 
• Track and maintain compliance documentation; support filings and reporting for state and federal requirements
• Coordinate the performance review cycle and related documentation
• Build and improve processes and SOPs across all People Ops functions—bringing a continuous improvement mindset to everything you touch

Recruiting Coordination

• Administer our ATS (Greenhouse), post and maintain job listings, and manage candidate pipelines in collaboration with our recruiters and hiring managers

• • Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner.
  • Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly.
  • 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not.
  • Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options.
  • 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering!
  • Company Paid off-sites - time for us to be together, brainstorm, and make magic happen

Proton.ai participates in the E-Verify program: Notice of E-Verify Participation, Right to Work