The HR Generalist supports HR operations across multiple warehouse locations, including employee relations, performance management, onboarding, compliance, change management, HRIS records, payroll accuracy, benefits enrollment, and workforce reporting. Based in Concord, NC, the role partners with site leaders and employees across several states, requiring approximately 40% travel. The position also supports engagement, retention, investigations, and HR projects in a fast-paced distribution environment.
Position Summary:
The Human Resources Generalist (HRG) serves as a strategic partner in supporting the HR needs of a rapidly growing organization, managing human resources functions across multiple warehouse locations. Based in Concord, NC with regular travel to East Point, GA, La Vergne, TN, and Richmond, VA, this role works closely with site leaders to align human resources strategies with business objectives in a fast-paced, high-growth environment. This position requires a proactive leader capable of prioritizing complex projects and driving change management initiatives to support organizational evolution. The HRG is responsible for addressing employee relations, performance, and compliance while fostering a positive, safety-focused work environment. Additionally, the HRG ensures payroll accuracy by collaborating with the payroll team to verify data and resolve discrepancies. The ideal candidate is detail-oriented and skilled at building strong relationships with hourly team members and site leadership across multiple locations. Regular travel (approx. 40%) to East Point, GA, La Vergne, TN, and Richmond, VA is required.
Essential Duties and Responsibilities:
- Partner with multi-site leadership to understand specific HR needs and provide strategic guidance on employee relations, performance management, and policy adherence.
- Lead and execute change management initiatives to support rapid organizational
- growth, ensuring buy-in from staff and leadership during transitions.
- Manage competing priorities effectively in a fast-paced environment, ensuring critical projects are completed on time without sacrificing quality.
- Facilitate clear communication, conduct investigations, and resolve employee relations issues across the warehouse workforce.
- Conduct new hire orientation and onboarding processes across assigned sites to ensure a smooth and compliant transition into the company.
- Maintain accurate employee records in the HRIS and assist with pay-related inquiries, ensuring concerns are resolved promptly and professionally.
- Provide HR solutions to address site-specific challenges related to high-volume staffing, employee engagement, retention, and team performance in a distribution setting.
- Facilitate communication between employees and leadership to maintain an open line of feedback, ensuring a positive and inclusive work environment.
- Ensure compliance with federal, state, and local employment laws, including record-keeping, reporting, and auditing.
- Prepare HR reports, including turnover, headcount, and other metrics for analysis and strategic planning to support operational goals.
- Coordinate and lead the annual open enrollment process, ensuring employees have clear communication about benefit options and deadlines.
- Contribute to ongoing HR projects and strategic initiatives as assigned.
Required Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3+ years of experience in an HR generalist or similar role; experience in Warehousing, Logistics, or Distribution industries is highly preferred.
- Proven track record of successfully leading and implementing change management strategies in a growing organization.
- Demonstrated ability to manage HR operations across multiple sites simultaneously.
- Strong knowledge of HR principles, labor laws, and best practices.
- Proficiency with HRIS systems (e.g., Workday, ADP) and experience with Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent interpersonal and communication skills, with the ability to build rapport and work effectively with employees at all levels, from warehouse associates to executive leadership.
- Strong organizational skills and attention to detail, with the ability to prioritize projects in a high-pressure environment.
- Conflict resolution skills and a problem-solving mindset.
Physical Demands:
- Ability to walk warehouse floors and travel between sites to engage with staff.
- Occasionally required to lift or move office supplies (up to 20 lbs.).
- Frequent use of hands for typing and data entry.
Work Environment:
- Based in Concord, NC with a mix of office setting and frequent interaction on the warehouse floor.
- A fast-paced, high-growth environment requiring high attention to detail, adaptability, and professionalism.
Travel Requirements:
- Regular travel (approx. 40%) to East Point, GA, La Vergne, TN, and Richmond, VA sites is required to maintain visibility and support
- Occasional travel for trainings, meetings, conferences, etc.
Equipment Used:
- Standard office equipment such as computers, phones, and printers.
- HR software or HRIS systems for employee data management and record-keeping.
- Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation.
Supervisory Responsibilities:
- This position does not have direct supervisory responsibilities but may provide guidance to HR support staff.
- May assist in onboarding and training new HR team members.
Why You’ll Love Working with Us:
- Health Coverage That Starts Fast – Medical, Dental & Vision kicks in the first of the month after just 30 days.
- Smile on Us – We’re covering your dental premiums for all of 2026!
- Security You Can Count On – Paid Life Insurance + 401(k) with company match.
- Time Off from Day One – PTO, holidays, and 2 floating holidays for flexibility.
- Weekly Paychecks – Because waiting is overrated.
- Invest in YOU – Full tuition grants & tuition reimbursement.
- Celebrate Success – Quarterly performance bonuses.
Similar Jobs
Healthtech • Information Technology • Biotech • Pharmaceutical
The HR Generalist supports HR functions related to recruiting, employee relations, onboarding, benefits, and performance management, ensuring compliance and a positive workplace.
Top Skills:
AtsHrisPayroll Systems
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Leads digital advertising sales growth across programmatic, display, sponsorship, social, custom content, audio, and video products. Develops enterprise account and category strategies, builds agency and advertiser relationships, identifies revenue opportunities, manages complex client portfolios, analyzes pipelines and media performance, and delivers strategic recommendations. Partners with internal merchant and media teams, leads sales presentations, supports new business initiatives, and manages sellers or cross-functional workstreams while improving client satisfaction.
Top Skills:
Connected Tv (Ctv)Demand-Side Platforms (Dsps)Display AdvertisingProgrammatic AdvertisingSearch AdvertisingSocial Advertising
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Design, develop, test, and maintain scalable full-stack applications. Build responsive front-ends (React/Angular/Vue), implement back-end services/APIs (Java Spring Boot/Node.js), design relational and NoSQL databases, integrate third-party services, participate in architecture and code reviews, perform root-cause analysis, and implement CI/CD/DevOps automation to deliver maintainable enterprise software.
Top Skills:
AgileAngularCi/CdDevOpsJavaJavaScriptMicroservicesMongoDBMySQLNode.jsOraclePostgresReactRestful ApisSdlcSpring BootVue
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
