Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually.
JOB DESCRIPTION:
The HR Coordinator manages a variety of ServiceNow tickets to address and resolve HR-related requests across the organization efficiently. You will support various HR functions, and ensure a positive work environment while collaborating with both management and staff to meet operational needs in a fast-paced service center.
Partnering with employees and management to support various human resources functions
Data Entry included but not limited to: inputting new employee records, employee change requests, processing terminations, and other changes requested by management
Onboarding new employees, including processing background checks
Complete Forms I-9, verify I-9 documentation, and maintain I-9 files in accordance with legal requirements
Respond to employee questions and concerns regarding HR policies, benefits, payroll, and other related matters
Updates all employee changes in all HR systems as requests and approvals come through the HR ticketing system.
Performing reporting analysis to audit data and check for accuracy
Partnering with HR Service Center Manager, HR Generalists, and other Coordinators on various projects
Handle Unemployment Claims, State Separation notifications, and daily audits of data
Support HR team with any additional tasks as needed to facilitate day-to-day HR operations
Partnering with HRSC team to handle HR mail including sorting and responding to Verifications of Employment
Strategizing ways to improve various HR processes
Bachelor’s degree (Business, Finance, Accounting, Economics or Human Resources preferred)
1+ years of Human Resources or Administrative experience preferred
Workday, or other HRIS system experience and knowledge preferred
ServiceNow experience a plus
Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Able to exercise effective judgment, sensitivity, & creativity to changing needs and situations
Team player with ability to work in a demanding and dynamic fast-paced environment with the flexibility to adjust to changing priorities and deadlines
Proven strong organizational skills and ability to manage multiple priorities
Able to establish and maintain healthy working relationships in the course of business
Strong communication skills and ability to interact successfully in a team environment
Ability to handle sensitive information with discretion and confidentiality
Ability to work hybrid schedule; onsite 3 days a week
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Driven Brands Charlotte, North Carolina, USA Office
440 South Church Street, Charlotte, North Carolina, United States, 28202
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