About Us
Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands.
Join Vertex Service Partners as a Human Resources Administrator! We are seeking an enthusiastic individual to support a region of our partner companies by providing direct support and execution of employee services. The ideal candidate enjoys the operational function of human resources while providing excellent support to our employees. They should be detail orientated, have great time management and enjoy executing weekly operational HR tasks while collaborating with a growing team of HR professionals. Must be able to build strong relationships, communicate effectively, and be an adaptable team player!
Key Responsibilities:
New Hire Onboarding
- Manage end-to-end onboarding in partnership with the talent acquisition team and local management.
- Coordinate check lists and initiate ADP onboarding.
- Ensure compliance with I-9 verification and E-Verify processes.
- Assist in facilitating a great Day 1 experience.
Employee Data Management
- Maintain accurate employee records, including pay changes, job titles, and reporting structures.
- Process employee terminations and support HRIS maintenance and reporting.
- Support the migration of new acquisitions into the centralized system.
Payroll Support
- Administer weekly payroll processing, including timecard approvals, prorations, commissions, and garnishments.
- Ensure accurate calculation and reporting of payroll items.
- Coordinate tax jurisdiction setup and manage manual payroll adjustments.
Benefits and Leave Administration
- Conduct benefits orientation and ensure timely enrollment for new hires.
- Manage open enrollment, FMLA, and other leave administration processes.
- Coordinate pay adjustments during leave and manage missed benefit deductions.
Reporting and Compliance
- Assist with payroll audits and ensure compliance with employment laws.
- Prepare year-end tax documents, including W-2 and 1095 forms.
Employee Engagement
- Support employee inquiries and manage response time efficiently
- Assist with company engagement surveys and culture building both regionally and at the corporate level
Qualifications & Characteristics
Required:
- Bachelor’s degree in human resources, Business Administration, or related field
- 2-4 years of HR generalist (or related administrative) experience covering the various areas in the job description
- Proficiency in using office software applications such as Microsoft Office Suite
- Strong organizational and time management skills
- Exceptional communication skill, both written and verbal, and relationship building skills
- Detail orientated with strong data and process capabilities
- An unwavering ambition to support business leaders and employees at the highest levels
- Ability to balance a multitude of priorities
- Ability to handle confidential information with discretion and maintain a high level of professionalism
- Displays our values of Servant Leadership, Unwavering Character, Growth Mindset, Persistence, Empowerment, Pace and Fun
- Scrappy and resourceful!
Preferred:
- Proficiency in using HR Systems, ADP Workforce Now experience
- Certification in Human Resources (e.g., SHRM-CP, PHR)
- Some understanding of employment laws, familiarity with the North Eastern US
What You’ll Get
- Competitive salary (based on experience) & benefits
- Professional development opportunities.
- Opportunities for growth within a fast-paced, innovative company
Compensation
- Competitive base salary with a target range of $60,000-65,000.
- This position is Hybrid and based in the Charlotte Southpark area.
Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.
Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
- Build Something Big – Shape processes for a rapidly growing organization.
- Growth-Oriented Culture – Work in a dynamic, people-first environment.
- Make an Impact Across Regions – Partner with business leaders to drive meaningful change.
Apply Today!
Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
Vertex Service Partners Charlotte, North Carolina, USA Office
Charlotte, North Carolina, United States, 28244
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
