Homes.com Territory Sales Account Representative - Charlotte, NC

Job Description

Company Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

Homes.com Overview

Homes.com is the fastest-growing real estate portal in the industry, and we are driven to be #1. CoStar Group has 20+ years' experience in leading and growing digital marketplaces, and we pride ourselves on continually improving, innovating, and setting the standard for property search and marketing experiences. Just ask Brad Bellflower, Chief Change Officer at Apartments.com. After its acquisition in 2014, Apartments.com quickly turned into the most popular place to find a place. We have achieved success at the highest level – and we’re doing it again with the new Homes.com. With Homes.com we’re building a brand on the cusp of defining the industry. We’re looking for big thinkers, high achievers, and creative professionals ready to influence a new age of homebuying within a tried-and-true, award-winning company.  

Learn more about Homes.com.  

Position Overview

We are looking for an energetic Territory Sales Account Representative, who can thrive in a fast-paced sales environment, to help us increase sales and address customer needs within a specific territory. You will act as the key link between the Homes.com sales team and real estate agents as you aim to generate excitement and interest around the Homes.com products.

As a Territory Sales Account Representative, your goal is to increase the visibility and awareness of the Homes.com membership product and maximize sales growth. To be successful in this role, you should have outstanding communication and presentation skills. Ultimately, you will help us grow our customer base and establish our reputation in your assigned territory.

Responsibilities

• Engage with real estate agents via in-office meetings, trade shows, and local industry events with an outgoing and professional manner to answer questions, provide product information, and demonstrate products
• Generate excitement and interest in the Homes.com products, develop effective customer relationships to ensure customer loyalty and repeat business
• Work closely with the inside sales team to meet individual and group sales quotas
• Answer customer questions about features, benefits and additional services
• Provide product information and deliver educational material, complete demonstrations of the product and benefits of becoming a Homes.com member
• Attend sales meetings, conference calls and training sessions to stay abreast of new product features and benefits and implement brand strategies to ensure a consistent marketing message
• Build positive trusting relationships with real estate agents to influence the decision-making process
• Travel up to 90%
• Live the CoStar Core Values 

Key Competencies

• Customer-focused with a passion for delivering exceptional service
• Excellent communication skills, both verbal and written, with the ability to build rapport with prospective clients and internal teams
• Detail oriented, manage time appropriately, and able to prioritize effectively
• Problem-solving skills and ability to handle client issues with diplomacy and professionalism
• Team player with a collaborative mindset and ability to work effectively in a fast-paced environment
• Adaptability and willingness to learn new skills and processes
• Strong work ethic and commitment to achieving goals

Basic Qualifications

• Bachelor’s degree required from an accredited, not-for-profit University or College
• 3+ years’ experience in customer service or client-facing roles, preferably in a sales or account management environment
• Strong organizational and time management skills, with the ability to manage multiple tasks and prioritize effectively
• Proficiency in MS Office suite (Word, Excel, PowerPoint) and CRM software (e.g., Web Enterprise, Salesforce, HubSpot)
• Ability to work well in a team-oriented environment, as well as independently
• Candidates must possess a current and valid driver’s license
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start

Preferred Qualifications

• Knowledge of the real estate industry
• Passion for sales and achieving goals
• Effective internal relationship building skills (superiors, peers, teams, company-wide) and externally (sales channels, customers, etc.)
• Ability to be flexible and adapt to changing situations at a high growth company

What’s in it for you?  

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.  

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.  

Our benefits package includes (but is not limited to):  

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug  
• Life, legal, and supplementary insurance  
• Virtual and in person mental health counseling services for individuals and family  
• Commuter and parking benefits  
• 401(K) retirement plan with matching contributions  
• Employee stock purchase plan  
• Paid time off  
• Tuition reimbursement  
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes 
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups  
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks  

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. 

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing