Provides onsite help desk and account administration support, including application and network access assignments, password resets, account deletion and disabling, privileged access management, and account cleanup. Supports users through phone, messaging, and in-person interactions. Assists with endpoint deployment, new device configuration and delivery, e-recycling preparation, and ITSM operations.
- Client is seeking a Help Desk Contractor to join our team.
- Assign rights to applications.
- Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.
- Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.
- Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
- Deletion and disabling of users.
- Regularly scheduled cleanup of accounts.
- Remediation of issues related to user accounts.
- Management of secondary accounts and privileged access accounts.
- Solid technical background with service desk and desktop support
- Basic understanding of the operations of the Active Directory.
- Basic understanding and operations of Outlook.
- Should be able to impact day one of this project.
- Basic endpoint deployment knowledge.
- Configuration of new device procurements
- eliveries of new procurements
- E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
- Basic understanding of and operation of ITSM
Similar Jobs
Events • Food • Travel • Hospitality • Hotels & Resorts
Manage a portfolio of Hilton hotel openings, conversions, internal brand transitions, and exits across the U.S. and Canada. Coordinate milestones, monitor readiness, identify risks, resolve opening challenges, and escalate timeline issues. Collaborate with hotel owners, management companies, hotel leaders, and cross-functional teams. Ensure accurate hotel setup and content across GDS, PIM, CRS, brand websites, distribution systems, and related Hilton platforms while improving opening procedures and operational readiness.
Top Skills:
CrsGdsHilton Online Opening SoftwarePim
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Own and grow an Indianapolis sales territory through primarily in-person prospecting, business visits, demos, partnerships, and full-cycle closing. Generate pipeline, sell Square’s software and hardware solutions to restaurants, retailers, and service businesses, maintain Salesforce activity and forecasts, support onboarding, and consistently exceed quota.
Top Skills:
Payment Processing TechnologySalesforce
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Own and grow an Indianapolis territory through primarily in-person field sales. Responsibilities include prospecting, door-to-door outreach, networking, demos, full-cycle selling, partnership development, pipeline generation, consultative solution positioning, onboarding coordination, Salesforce activity tracking, forecasting, and quota attainment across restaurants, retail, and service businesses.
Top Skills:
Payment ProcessingSalesforce
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
