Head of Revenue Operations

Our reputation as the world’s expert on hospitality sales enablement is based on our years of research, product innovation and a track record of consistently delivering exceptionally high return on investment to our customers. We have ambitious goals and are expanding our remote team with an eye towards new sales enablement products and technologies for our customers. We are looking for more team members who care passionately about doing a thing right and then seeing how to make it even better. 

This role can be based anywhere in the U.S.

What you can expect as Head of Revenue Operations at Visiting Media:

Partnering closely with sales, finance, and executive leadership, this is a high-impact role at the center of our go-to-market (GTM) engine. Reporting directly to the VP of Finance, the Head of Revenue Operations will act as the central hub for aligning sales, marketing, and customer success through data, systems, and process optimization.

This is a growth role—ideal for someone who is not only experienced but also curious, adaptable, and eager to keep learning. You’ll be challenged to solve complex problems, build scalable systems, and evolve alongside the business. We’re looking for someone who thrives in a dynamic environment, is hungry to grow professionally, and is energized by the opportunity to make an outsized impact.

We’re especially interested in candidates who bring strengths—and can continue to build strength—in the following three areas:

1. Data and Analytics Expertise – You know how to build a Salesforce schema that delivers actionable insight, drive clean data collection, and build reporting that informs strategic and frontline decisions. You use data to drive change and create measurable impact.
   
2. Hospitality Industry Knowledge (Preferred) – A plus if you understand the hotel buying journey, property vs. above-property dynamics, and how to tailor operations to meet those needs.
   
3. Revenue Operations & Enablement – You’ve operationalized GTM plans, built comp plans, designed processes, and implemented tools that match sales motion to buyer behavior. You know how to enable reps with the systems, insights, and support they need to succeed.

The expectation is that you will make a significant impact on our operations and drive value for our go-to-market (GTM) motion. We anticipate some of your overall responsibilities to be: 

• Lead and support a small, high-performing RevOps team, providing ongoing coaching, strategic direction, and growth opportunities. This team is a core asset to the company, and we’re looking for someone who will invest in their success, amplify their impact, and help them thrive.
• Align the Revenue Operations function with organizational goals, scaling systems and strategy to support growth.
• Serve as a strategic partner to Finance, Sales, and Marketing to ensure RevOps drives measurable value across the funnel.
• Design and own our data and Salesforce architecture—delivering trustworthy reporting and enabling data-informed decision-making.
• Match sales processes and tools to the buyer journey with creativity, flexibility, and a strong understanding of GTM dynamics.
• Standardize and optimize lead-to-close processes, increasing efficiency and velocity across the funnel.
• Own sales compensation strategy, ensuring alignment with performance goals and incentive clarity.
• Manage and iterate on territory and account planning to maximize coverage and opportunity capture.
• Lead cross-functional initiatives that improve collaboration, reduce friction, and enhance customer experience.
• Enable reps through tools, training, and clear workflows that drive productivity and performance.
• Monitor and analyze GTM performance data to identify trends, coach teams, and surface areas for improvement.

What previous experience will likely set you for success:

• 5+ years of experience in Revenue Operations or Sales Operations leadership, or leadership in a related role with proven success leading teams and driving cross-functional impact.
• Expertise in Salesforce data architecture, reporting, automation, and system integration.
• Strong grasp of go-to-market planning, sales process design, comp structures, and territory management.
• Ability to analyze data and translate insight into strategy, tools, and tactical improvements.
• Natural curiosity and a growth mindset—someone who’s excited to build, learn, and evolve with the business.
• Hospitality industry knowledge is preferred, but not required.

Key Competencies:

• Data-Driven Leadership – You use data to drive visibility, accountability, and action.
• Systems Thinking & Creativity – You design RevOps systems with both structure and flexibility to meet evolving business needs.
• Buyer-Centric Process Design – You align sales processes to how our customers buy.
• Execution and Enablement – You equip reps with what they need to succeed—and ensure the ops engine works for them.
• Cross-Functional Influence – You communicate clearly and drive alignment across functions.
• Growth Orientation – You embrace challenges, seek feedback, and continuously pursue improvement—for yourself and your team.

What else you need to know:

We know a diverse and inclusive team makes our workplace better. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description and qualifications we encourage you to apply anyway. You may be just the right candidate for this or other roles.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other perks. As a remote company we’ll help ensure you have the tools needed to work from wherever you are. Our best estimate of the compensation range for this opportunity is $170,000 - $200,000 annually depending on the experience you bring. Additional compensation can be earned in the form of an annual bonus. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Visiting Media is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, national origin, ancestry, citizenship, religion, creed, disability, veteran status, sex, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.