Head of Product (E-commerce)

We are seeking a Head of Product with deep experience in building 0 to 1 products and a passion for leveraging new technologies within the e-commerce space. In this highly impactful role, you will take ownership of product vision, strategy, and execution, working alongside engineering teams to deliver cutting edge solutions that enhance customer experience. If you're a hands on leader with a background in product innovation, design tools, or creative solutions, and can seamlessly communicate technical concepts to both executives and engineers, we want to hear from you.

Candidate must be located in Eastern or Central Time Zone and in the United States.

Key Responsibilities:

• Assist with end to end product development: Own the full lifecycle of 0 to 1 products, from MVP through to scaling, managing multiple iterations based on customer feedback and data-driven decisions.
• Define and shape product strategy where customer, market, or product opportunity is unclear. 
• Work with ambiguity, proactively identifying gaps and opportunities, driving clarity, and building strategic roadmaps to meet emerging customer needs and technologies.
• Collaborate with engineering teams to make critical decisions about scalable API integrations and optimal technical solutions.
• Understand core technologies in your domain, weigh the pros and cons of technology alternatives, and propose relevant options that best serve the long term goals.
• Deconstruct complex product problems: Simplify and break down complex technical challenges into straightforward, actionable propositions that can be implemented effectively by engineering teams.
• Drive product impact beyond the company. Influence market segments and contribute to the broader industry, understanding key customer needs and evolving trends.
• Proactively identify risks and gaps, handle escalations, and ensure delivery of high quality products that meet customer and market expectations.
• Own customer engagement, especially for major product issues, and design compelling product value propositions for large technical audiences (e.g., PR, Marketing, Sales).
• Drive alignment across teams and influence stakeholders through strategic communications such as decision narratives and investment proposals.
• Leverage new technologies and innovations in AI and image processing to push the boundaries of what’s possible for the product. 
• Be bold in exploring new ideas and opportunities, always thinking about the next big opportunity for the business.

Qualifications:

• Work closely with leadership to develop and communicate a compelling product vision and roadmap, with a keen focus on iterating based on customer feedback and business priorities.
• Oversee the development and growth of multiple products simultaneously, ensuring alignment with overall business goals, while effectively balancing priorities and resources across each product line.
• Organize and lead agile ceremonies (stand-ups, sprint planning, retrospectives) with direct collaboration and assistance from Tech Leads to keep teams on track, identify blockers, and ensure smooth sprint execution.
• Take ownership of the day-to-day tasks necessary to drive product progress, including writing detailed user stories, grooming backlogs, defining acceptance criteria, and working closely with development teams to ensure timely delivery and quality execution.
• Collaborate with engineering, design, marketing, and business teams to gather input, align on goals, and translate requirements.
• Use data analytics to understand user behavior, define KPIs, set targets, and make informed decisions to enhance product performance and customer satisfaction.
• Embrace an environment with frequent changes, identify opportunities quickly, and make sound prioritization decisions based on business needs and user impact.
• Possess a general technical aptitude to understand product complexities, communicate effectively with engineering teams, and contribute to technical decisions without being a developer.
• Identify customer pain points and advocate for their needs throughout the product development lifecycle, ensuring solutions are intuitive and solve real-world problems.
• Monitor product performance, gather user feedback, and continuously iterate to drive better user experiences and meet evolving market demands.

Preferred Skills:

• Demonstrated ability to take initiative, proactively identify opportunities, and drive projects from conception to completion without direct supervision.
• Proven track record of thriving in dynamic, fast-paced environments with changing priorities and a degree of uncertainty.
• Comfortable working closely with engineers, understanding technical discussions, and assessing the feasibility of proposed solutions.
• Excellent at articulating ideas, influencing without authority, and fostering alignment across diverse stakeholders.
• Strong analytical mindset with experience using data to make decisions, prioritize work, and solve complex problems.
• Familiarity with agile frameworks like Scrum or Kanban and experience leading sprint ceremonies and product development processes.
• Experience building and managing product roadmaps, creating backlog items, and setting priorities based on business and user needs.
• Strong passion for creating exceptional user experiences and a deep understanding of customer journeys.
• Proven ability to work effectively in fast-paced, high-growth environments, embracing change, uncertainty, and shifting priorities while remaining agile, resourceful, and focused on driving impact.

Why You’ll Love Working Here:

• Opportunity to lead product innovation in the rapidly evolving AI and image processing space.
• Collaborative and high growth environment, with direct impact on the company’s strategic direction.
• High visibility and influence in shaping cutting edge e-commerce solutions.