Head Content Technology

CFA Institute is seeking a visionary Head, Content Technology to lead the next generation of our global digital content and learning ecosystem. In this highly visible leadership role, you will own the strategy, innovation, and operations of our content technology platforms spanning digital publishing, learning technologies, and emerging AI-driven experiences. You’ll shape how our candidates, members, and stakeholders access and engage with content worldwide, from creation and curation to publishing, delivery, and performance analytics.

Reporting to the Chief Information Officer and working closely with AI Enablement, Product, Marketing, and business leaders, you’ll drive a modern, scalable content ecosystem that powers world-class learner and member experiences.

Set and govern the content technology strategy

• Develop and execute a long-term content technology roadmap that supports CFA Institute’s strategic objectives and digital transformation agenda.

• Align strategy across publishing, learning, and AI enablement to create a cohesive, efficient, and scalable content ecosystem.

• Define and govern standards, workflows, and policies for content creation, curation, publication, and archiving across platforms.

• Ensure all content platforms and operations adhere to accessibility, compliance, security, and quality standards.

Lead digital publishing and learning platforms

• Oversee end-to-end operations of digital publishing systems (e.g., Adobe Experience Manager, mobile apps, global websites) and learning technologies supporting candidate and member journeys.

• Lead the modernization of legacy publishing platforms, ensuring seamless integration with learning, data, and analytics ecosystems.

• Drive the print-to-digital transformation, building automated, scalable publishing workflows that enable omnichannel content delivery.

• Partner with the Head of AI Enablement to embed generative AI, personalization engines, and intelligent content tagging into production workflows.

Drive performance, analytics, and continuous improvement

• Define KPIs and measurement frameworks for content performance, user engagement, platform availability, and operational efficiency.

• Implement analytics dashboards and mechanisms that inform strategic and operational decisions across Technology, Product, and Marketing.

• Translate data and trend insights into actionable recommendations to improve content reach, effectiveness, and ROI.

• Collaborate with Marketing, Product, and Learning teams to optimize user journeys, conversion, and learner engagement.

Own budgets, resources, and vendors

• Develop and manage multi-million-dollar budgets for content and learning technology operations.

• Oversee key vendor relationships and contract negotiations for CMS, LMS/LXP platforms, analytics tools, and AI services.

• Prioritize investments and resourcing based on business impact, scalability, resilience, and sustainability.

• Build and lead high-performing global teams, fostering collaboration across a matrixed organization.

Champion innovation and emerging technologies

• Identify, evaluate, and pilot emerging technologies (e.g., AI-driven content creation, augmented reality learning, voice interfaces, intelligent automation) to enhance user experiences.

• Partner closely with AI Enablement and data leaders to operationalize new AI capabilities in content workflows and personalization.

• Foster a culture of continuous improvement, experimentation, and learning, ensuring CFA Institute remains at the forefront of digital publishing and learning innovation.

• Bachelor’s degree in computer science, information systems, digital media, educational technology, or a related field.

• 15+ years of experience in educational technology, publishing, or digital content management, including leadership of enterprise-scale content operations.

• Proven track record leading print-to-digital transformation and managing AI-based digital content ecosystems.

• Demonstrated expertise with digital publishing platforms, learning management systems (LMS/LXP), and cloud-based content delivery networks.

• Strong leadership experience managing global teams, budgets, and vendors in a matrixed environment.

• Deep understanding of content strategy, metadata management, SEO, and analytics platforms.

• Ability to synthesize data, technology trends, and business needs into clear strategic decisions and roadmaps.

• Exceptional communication, stakeholder management, and executive presentation skills.

• Demonstrated leadership behaviors aligned to our Leadership Capabilities, including strategic thinking, courage, authenticity, talent development, growth mindset, accountability, and agility.

• Advanced degree (e.g., Master’s in Information Systems, Computer Science, Digital Media, or MBA).

• Experience in professional education, assessment, certification, or membership-based organizations.

• Hands-on familiarity with Adobe Experience Manager (AEM) or similar enterprise CMS, and modern learning ecosystems (LMS/LXP, DAM, CRM, marketing automation).

• Experience integrating AI/ML, personalization engines, or recommendation systems into content and learning platforms.

• Background leading large-scale platform modernization, re-platforming, or cloud migration initiatives.

• Demonstrated success driving organizational change in complex, global environments.

• Comfort navigating the intersection of technology, content, and business strategy, with an “outside-in” perspective on trends in digital experiences and learning.

At CFA Institute, you will:

• Shape a global content and learning ecosystem that serves investment professionals, candidates, and partners around the world.

• Work at the intersection of technology, AI, and education, leading a portfolio that directly impacts learner and member success.

• Collaborate with senior leaders and cross-functional teams across Technology & AI, Product, Learning, and Marketing.

• Lead and develop diverse, high-performing teams, with opportunities to mentor, coach, and build future leaders.

• Join an organization committed to professional excellence, ethics, and the advancement of the investment profession.

• Benefit from a flexible, collaborative, and growth-minded culture that values innovation, accountability, and continuous learning.

At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:

Expected salary range: $195,000 - $235,000
 

Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.

All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.

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About CFA Institute

CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees’ well-being, offering industry-leading benefits like:

• Comprehensive health coverage for you and your family

• Generous leave and time off

• Competitive retirement plans

• Flexible work options

• Wellness, education, and support programs

If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.

Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.

Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.

We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.

If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to [email protected] noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.

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