Hardware Asset Management Intern

Available location(s): Austin, TX
Internship program starts June 8th until Aug 28th About Cloudflare's AskIT Teams
The IT Asset Management team is responsible for ensuring all Cloudflare employees have the hardware they need to work efficiently and securely. We manage the entire lifecycle of Cloudflare's equipment, from procurement to disposal, and are committed to maintaining a high standard of operational excellence.
About the Internship Program
As a Hardware Asset Management Intern, you will be a key member of the IT Asset Management team supporting employee hardware operations for North America. You will primarily focus on completing a critical audit to ensure the integrity and compliance of our IT asset inventory, and automating our end-to-end processes. This role reports to the Sr Manager of IT Asset Management Optimization and Strategy, and works closely with the IT Service Desk, IT Operations Support team, and the Places & Office team.
Role Responsibilities:

• Lead the effort to clear up an asset logistics audit, primarily focused on reconciling inventory and ensuring accuracy for all IT hardware.
• Track and manage the lifecycle of IT equipment, from deployment and end-user assignment to retirement, ensuring accurate records in the asset management system.
• Assess the end-to-end flow and find areas to automate the processes between systems.
• By the end of your internship, the expected deliverable will be a new process flow that ensures a complete chain of custody of assets from point of order to point of retirement through our systems in an automated fashion.

Examples of desirable skills, knowledge and experience

• Currently pursuing a degree or program in Information Technology, Computer Science, or a relevant technical field.
• Strong organizational and analytical skills with meticulous attention to detail for inventory management and auditing tasks.
• Basic knowledge of API integration frameworks and how to leverage AI coding tools in order to develop specifications for automated workflows.
• Excellent communication and customer service skills, with the ability to provide patient and effective support to employees.
• Ability to commit to a minimum 12-week summer internship.
• In the office at least 3 days a week in the Austin office.

You can check out our internship blogs to learn more about our program and hear directly from our past interns.