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At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
As a GTM Operations Consultant, you will be responsible for supporting internal operations and GTM innovation initiatives for ZoomInfo’s strategic services and innovation division, ZoomInfo Labs and external GTM operations deliverables for ZoomInfo Labs clients. This division sits between the GTM and Product organizations, and requires cross-functional collaboration across internal and external stakeholder groups. This is a high impact role requiring an extremely operational, analytical, and process-driven individual who is excited to take on key responsibilities. We hire curious, technical problem finders and solvers who have a proven track record of innovating around complex GTM challenges to drive revenue success.
What You’ll Do:
- Design and optimize operational strategies to support internal operations and GTM initiatives for ZI Labs’ customers
- Analyze client GTM performance, from lead generation to closed deals, act as a key thought partner to ZI Labs Advisors around GTM initiatives with customers
- Enhance data analysis (within Google Sheets, MS Excel, and SQL) and workflow efficiency with generative AI and automation
- Capture, evaluate, and develop growth-related GTM initiatives, with a key focus on targeting and audience development
- Collaborate on GTM innovation and product strategy related deliverables with cross-functional stakeholders at every level
- Act as an extension of the ZI Labs team, being a proactive advocate for GTM innovation and ZoomInfo products and services within ZoomInfo and with customers
- Performs other duties as required/assigned by manager, such as driving continuous improvement of ZI Labs services, deliverables, and ways of working
What You Bring:
- 4-5+ years of multidisciplinary experience across the following areas: professional services; consulting; data analysis; business operations; marketing; sales, preferably in SaaS or B2B markets
- Outstanding problem finding and solving skills, including proven ability to ideate and innovate to bring new ideas to stakeholder groups and/or market
- Data literate, with proficiency in at least one of: SQL, Python, R, or related languages
- Experience with AI tools (e.g. ChatGPT, Claude, etc.)
- Broad knowledge and experience in Sales and Marketing processes, systems, and technologies such as ZoomInfo, Apollo, Outreach, Salesloft, 6Sense, Demandbase, Salesforce, etc.
- Ability to manage multiple projects and initiatives effectively
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Proven experience working with employees at all levels of an organization
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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
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