Global Trade Compliance Manager – First Sale For Export (FSFE) Program

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: Xylem is seeking an experienced and strategic FSFE Trade Compliance Program Manager to oversee and lead the global First Sale for Export (FSFE) program. This role is responsible for program strategy, governance, risk management, and audit oversight while ensuring alignment with U.S. Customs and Border Protection (CBP) regulations and internal compliance goals. The successful candidate will drive cross-functional coordination with supply chain, legal, engineering, and customs brokers to mitigate risk and ensure timely, lawful trade operations. Strong knowledge of U.S. customs regulations, particularly duty mitigation programs, including but not limited to FSFE, is essential.

Key Responsibilities:

• Program Leadership and Governance
  • Lead the enterprise-wide FSFE compliance program, assuring compliance with all requirements, conducting audits, timely responding to CBP inquiries, and performing other duties related to FSFE as needed
  • Serve as the global subject matter expert for FSFE transactions and valuation compliance
  • Develop, maintain, and continuously refine the policies, standard operating procedures (SOPs), and governance controls related to FSFE

• Cross-Functional Engagement
  • Collaborate with global sourcing, procurement, logistics, tax, and finance teams to ensure accurate implementation of FSFE principles and data alignment in ERP systems.
  • Conduct training and awareness campaigns across business units to drive FSFE adoption and compliance culture.
  • Partner with regional and site-level compliance staff to monitor local adherence and support corrective actions as needed.
• Audit and Documentation Management
  • Coordinate internal self-audits and readiness assessments to ensure ongoing compliance, documentation availability, and audit preparedness.
  • Act as the lead liaison for CBP audits or inquiries related to FSFE, working closely with Xylem management, legal counsel, customs brokers, and external advisors as needed.

• Operational Excellence & Continuous Improvement
  • Ensure end-to-end FSFE compliance across sourcing, shipment, and customs declaration processes.
  • Leverage strong knowledge of international logistics to oversee FSFE execution throughout the global supply chain.
  • Monitor changes in regulations, customs rulings, and case law that impact FSFE and customs valuation.
  • Lead efforts to identify and implement automation, controls, and performance metrics (KPIs) for program health and reporting.
  • Partner with regional and site-level compliance staff to monitor local adherence and support corrective actions as needed.
  • Other Responsibilities: the successful candidate will be asked to perform other trade compliance-related duties as needed.

QUALIFICATIONS:

• BS/BA Degree
• Demonstrated knowledge of US import and export laws and regulations and ability to interpret regulatory information
• Minimum 7 years of experience in global trade compliance, with specific expertise in U.S. customs valuation and FSFE transactions.
• Deep understanding of CBP regulatory framework, including customs valuation rules, FSFE criteria, and audit procedures.
• Demonstrated experience with broker management, audit responses, and documentation controls.
• Expertise in international logistics, import valuation, and customs entry processes.
• Able to leverage project efforts through effective involvement of individuals and resources from outside the immediate team.
• Good ability to identify and adapt best practices from other organizations.
• Proficient in ACE Reporting and using Microsoft Analytic tools
• Motivation to push projects through to solution and implementation; cognizant of time and budget constraints. High levels of energy, drive, focus.

Preferred Qualifications:

• US Customs Brokerage License highly desirable
• CTCS (Certified Trade Compliance Specialist)

The estimated salary range for this position is $93,900 - 125,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.