Global Partner Program Manager

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We actively seek a Global Partner Program Manager. This is a remote position and can be based anywhere is the US.

Position Summary

We are seeking a motivated and detail-oriented Global Partner Program Manager to support the strategy and growth of our reseller, referral, and channel partner programs. This role will be responsible for program design, partner onboarding and enablement, relationship management, and revenue contribution from the channel ecosystem. The ideal candidate brings hands-on experience operationalizing indirect sales environment.
Key Responsibilities:

• Channel Program Management: Own the end-to-end management of our channel partner programs, including VARs, resellers, distributors, and integrators.
• Partner Onboarding & Enablement: Develop onboarding processes, training resources, and certification programs to ensure partners are ramped and ready to drive revenue.
• Pipeline & Revenue Growth: Collaborate with sales to co-create partner pipeline strategies and drive net new ARR through channel-sourced and influenced deals.
• Performance Analysis & Optimization: Track partner performance, measure program success (KPIs like partner-sourced pipeline, activation rate, win rate), and optimize based on insights.
• Partner Support & Relationship Management: Serve as the day-to-day contact for the team, helping them navigate sales cycles, access marketing resources, and resolve issues quickly.
• Crossfunctional Collaboration: Act as a bridge between internal sales teams, marketing and external partners to coordinate joint efforts, webinars, etc, and help operationalize the co-selling motion.
• Partner Systems & Tools: Manage Salesforce to ensure partner data integrity and leverage data in decision-making.
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Skills

• 10+ years of operations experience supporting channel partnerships, partner program management, or indirect sales in a scaling SaaS company.
• Solid understanding of channel sales models and key partner types (e.g., VARs, ISVs, MSPs, GSIs).
• Experience working with international or multi-region partner ecosystems.
• Proven ability to build scalable processes for onboarding, enablement, and partner lifecycle management.
• Excellent interpersonal and communication skills with a customer-first attitude.
• Experience using Salesforce for reporting and driving data driven decisions
• Comfortable collaborating across departments, especially sales, marketing, and operations.
• Work collaboratively across organizations
•  Must be articulate with strong writing and presentation
•  Proven analytical and problem-solving abilities
•  Able to work under stress and handle multiple critical priorities
•  Very strong work ethic with “can-do, roll up sleeves to figure it out” attitude
•  Ability to leverage a supporting team of Account Executives, Client Success Managers, Pre-Sales Engineers, Lead Generation, and Marketing

Location

• United States

Reports To

• Kevin Purcell

Education

• Bachelor's degree in Business, IT, or related field. MBA a plus.

Language

• Fluent English (spoken and written)

Experience

• 10+ years of sales and partner management experience in a global software or IT services company.
• Familiarity with software support services, managed services, or third-party support models.
• Ability to influence and negotiate with senior stakeholders, both internally and externally.
• Comfortable with CRM and partner management tools (e.g., Salesforce).
• Record of sustained and significant quota over-achievement.
• Experience working in a fast-paced, team-oriented, collaborative environment

Desired Qualifications

• Experience partner/alliance for major software vendors (e.g., SAP or Oracle) or System Integrators or Global enterprise companies.
• Deep understanding of the respective region’s enterprise IT ecosystem, including ERP vendors (SAP, Oracle), resellers, referral, system integrators and consulting partners.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.