Design and lead Genesys-based contact center architectures, drive project execution, troubleshoot and interface with clients, define routing strategies and eServices, and work in a travel-heavy management consulting delivery model.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
- At least 10 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
- At least 5 years of experience with Contact center domain on Genesys platform
- At least 5 years’ experience in Genesys framework, eservices, Genesys routing strategies and composer
- At least 2 years’ experience in ORS, GVP
- At least 7 years of experience in project execution
- Experience in defining new architectures and ability to drive an independent project from an architectural stand
- Experience and desire to work in a management consulting environment that requires regular travel
- Troubleshooting, Analytical and Client Interfacing skills
- Experience and desire to work in a management consulting and Global delivery environment that requires regular travel
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in IT
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a FULL TIME job oppurtunity.
- Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
- No OPT-EAD & H1-B for this position.
- Please mention your email id in your email or resume.
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