Lead discovery processes, document findings, write user stories and acceptance criteria, design prototypes in Figma, and support pre-sales activities in both Spanish and English.
This is a remote position.
Work Mode: Remote (Colombia/LATAM) · Full-time
Languages: Bilingual Spanish / English (B2 minimum; C1 preferred)
Start: Immediate
Turn business need into clear requirements, user stories, and Figma prototypes that the engineering team can execute. You will collaborate with clients and internal teams in Spanish and English, and support pre‑sales (demos, scoping, estimates).
Responsibilities
- Lead client discovery (interviews, workshops, process mapping) and document findings.
- Write user stories, acceptance criteria (Given/When/Then), use cases, and PRD/SRS.
- Design wireframes and interactive prototypes in Figma for validation.
- Define scope and prioritization and maintain the backlog.
- Pre‑sales support: prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute to proposals/SoW.
- Collaborate with Tech Lead, QA, and PM to ensure feasibility, traceability, and handoff quality.
- Communicate, present, and document in ES/EN (meetings, notes, PRDs, prototypes).
Nice to Have
- Experience in B2B SaaS, integrations (Zoho, Azure, CRM/CPaaS).
- Product analytics exposure.
- Familiarity with Zoho Projects/CRM/Desk or Zoho Creator.
Tooling
Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc.
Requirements
- 3–5 years as Functional Analyst / Business Analyst in custom software or consulting.
- Portfolio or samples showing Figma prototypes and functional deliverables (PRD/SRS).
- Hands‑on experience writing user stories and BDD acceptance criteria .
- Process modeling and functional understanding of APIs .
- Client‑facing communication and workshop facilitation.
- Bilingual ES/EN (B2; C1 preferred) — able to lead sessions, document, and present in both languages.
Benefits
- Contract: Employee.
- Compensation: Competitive, based on experience (include salary expectation).
- Benefits: remote work, flexible hours, learning path in AI/Zoho, career growth.
Similar Jobs
Healthtech
Lead end-to-end business hiring for Operations, Support, and G&A at an early-stage healthcare startup. Build outbound sourcing pipelines, partner with hiring managers, improve hiring processes and scorecards, maintain candidate experience, and report hiring insights and market feedback.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Promote Pfizer vaccines across assigned territory via in-person and virtual customer engagements. Drive sales, launch products, secure formulary access, develop territory call plans, build relationships with customers and KOLs, collaborate cross-functionally, use analytics and digital tools, and complete administrative tasks compliantly.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Promote Pfizer vaccines within an assigned territory via live and virtual customer engagements. Drive territory sales, launch products, secure formulary access, build KOL and customer relationships, develop call/engagement plans, collaborate cross-functionally, use analytics for opportunities, and complete compliant administrative tasks.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
