FSP Global Site Payments Lead

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific InformationThe position is based on-site in Bethesda, Maryland.Discover Impactful Work:

The Global Investigator Site Payments Lead is a key role within the Global Site Budgets & Contracts (GSBC) team responsible for driving upper quartile performance by being responsible for key processes relating to accurate and timely payments to investigator sites in line with protocol requirements and study specific contracts.  

This role will provide functional expertise in the development of study specific Subject Visit Template (SVT) or equivalent, data acquisition and investigator site payment procedures/systems.  The GSBC team will function as a global Centre of Excellence for the entire end-to-end process (i.e., from protocol development to study conclusion), providing an integrated, consistent approach to benchmarking, site budget development, contracting, SVT development and payments.

A day in the Life:

• Lead the internal process for SVT development and payment data acquisition
• Working with other members of the GSBC team to prepare study-specific visit definitions to ensure visit payments are structured to allow for proper and efficient payment of study visits, considering any conditional elements of the study design
• Serve as POC for country study team and SDLs on SVT and payment process issues; identify and proactively raise issues and concerns in a timely, open, and appropriate manner
• Drive continuous improvement in site payment processes, including assessment and implementation of new system/tools
• Act as expert to assist global study teams in developing a study-specific Subject Visit Template (SVT) to optimally facilitate the feed of clinical data to the operational systems landscape for the combined purposes of enrollment tracking, visit tracking and investigator payments
• Develop and maintain global guidance, process maps, templates, and training for the creation of Subject Visit Templates
• Actively engage organizations and country representatives on global standards and process and communicate changes
• Identify issues which consistently appear for same study types, study design scenarios, complex study designs (cohorts/arms/sub-studies), payment scenarios, subject enrollment tracking, mapping feed and user acceptance testing and drive adoption of global standards to mitigate issues and simplify processes
• As Subject Matter Expert, participate in related system projects/workstreams and development of business requirements and testing
• May oversee service provider

Education

Bachelor’s degree in Life Sciences or other related subject areaExperience

Basic qualification:

3 years or more of relevant experience with investigator payments process and governance in the Pharmaceutical, Biotech Clinical R&D industry. Bachelor’s degree in business, Science, Math, or related subject area.

Preferred Qualifications:

In addition to the basic qualification, experience in Pharmaceutical, Biotech with an emphasis on operational data acquisition/management process and systems landscape within a clinical research/drug development environment.

Knowledge, Skills, Abilities

• Knowledge of investigator site payment requirements and experience operationalizing timely and accurate payments to sites.
• Demonstrated high degree of understanding of clinical data, clinical and data management processes, ability to interpret protocol design to optimally represent the study and address multiple operational processes
• Operational knowledge of clinical research and understanding of R&D and drug/vaccine development process.  
• Experience with User Acceptance Testing
• Ability to influence global contributors/study teams and drive agreement with regards to broad-based operational requirements
• Knowledge of industry payment technology and tools
• Strong eye for business, planning, negotiation, and organizational skills
• Demonstrated track record in quality decision-making and problem resolution that impacts study/program direction. Recognizing potential risks and can implement effective mitigation strategies.
• Proven ability to work effectively in a highly matrixed environment with internal and external customers based locally, regionally and globally. 
• Good networking skills with internal and external partners and contacts within other GSK business units
• Confidence in working in an environment that is constantly evolving with new processes, tools, and systems, internally and externally. Understands and effectively applies change management tools and approaches.
• Independent and proactive with experience with internal and external team partners to drive process improvement initiatives and implement solutions
• Good understanding of medical terminology and procedural, material, and administrative costs associated with the site work performed in clinical trials.
• Fluent written and verbal communication skills are required in English.

Physical Requirements / Work Environment

Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Work is performed in a home office environment with exposure to electrical office equipment.

Physical Requirements:

• Frequently stationary for 4-6 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Ability to communicate so others will understand; with the ability to listen to and understand information and ideas.
• May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
• Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.

We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally includes:

• A choice of national medical and dental plans, and a national vision plan
• A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Accounts (HRAs) or Health Savings Account (HSA)
• Tax-advantaged savings and spending accounts and commuter benefits
• Employee assistance program
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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