Fraud Detection and Prevention Lead

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, China, Hong Kong, Canada, Mexico, Germany, and France.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector.

You’ll report to the VP of Engineering, Information Security and Platforms. Collectors is committed to utilize cybersecurity, risk and privacy best practices on our platforms, leveraging signal intelligence and observability at scale to protect our customers, employees and our brand.

Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What You’ll Do:

• Analyze transaction and behavioral data to identify risk behavior patterns and develop new fraud-detection methods to proactively prevent them.

• Scale risk processes to cover an increasingly large and complex landscape of risks and effectively design strategies and solutions that might range from ML model features to manual review workflows

• Collaborate with internal partners across Engineering, Product, Data Science and Operations to design and deploy detection rules and features

• Optimize fraud rules and thresholds to reduce false positives while balancing customer experience and fraud loss

• Develop monitoring dashboards and alerting systems to track the performance of fraud prevention measures

• Partner with external payment networks and third-party fraud vendors to strengthen detection capabilities

• Deliver clear and actionable insights on fraud trends and financial impact to cross-functional stakeholders

Who You Are:

• Background in Finance, Mathematics, Computer Science, or a related field

• 7+ years of experience in risk or fraud detection, including developing rules, models and analytics

• 5+ years of hands-on SQL experience and are proficient in Python or similar scripting languages

• Strong analytical and statistical skills with experience in techniques like pattern recognition and unsupervised learning, and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization

• Effective communicator and collaborator, with experience working across operations, data science, and engineering

• Excellent problem-solving skills, with the ability to work independently and handle multiple tasks.

• The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership

Salary Range: 

The salary range for this position is $196,482-$332,363. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off.

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

• Additional Resources from our technology team: Collectors Tech Blog 

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 

#Li-Remote

#Bi-Remote

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There is no deadline, as this role accepts applications on an ongoing basis.

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.