Job Description:
*** 4:30 PM to 2:20 AM Shift***
Fraud Analyst IIs are responsible for monitoring and analyzing emerging fraud trends, creating rules to prevent fraud, blocking credentials with suspected fraud, and contacting customers.
Analyzes and distinguishes anomalous behaviors/transactions to identify fraud.
Reviews fraud cases and will create rules to help prevent further losses from fraud, in addition to further administration of rule performance.
Seeks out current and past fraud trends regarding certain financial institutions when reviewing the current queue of suspected fraud.
Distinguishes fraud by blocking the credentials, notifying the financial institution, and attempting to reach out to the end user.
Serves as an escalation point for lower-level analysts and may get involved with strategic conversations as necessary.
Responsible for general operational hygiene and driving changes for ongoing operational efficiencies.
May assist and/or mentor lower-level analysts and assist with onboarding and initial training of new analysts.
Performs other duties as assigned.
The minimum amount of relevant work experience required to successfully perform the jobs is at least three (3) years. Technical education or job knowledge equivalent to a 2-year college or trade school.
*** 4:30 PM to 2:20 AM Shift***
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [email protected] and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
