As a Forward Deployed Analyst, you will provide expert guidance to customers by translating business requirements into data-driven solutions, ensuring seamless adoption of AI applications and driving customer success through collaboration and strategic problem-solving.
About the team
PromptQL’s Forward Deployed Analysts are data scientists, analysts, or biz ops experts who help shape PromptQL into a high-quality AI-analyst with enterprise-grade accuracy for our customers. FDAs blend deep technical expertise with customer-facing skills, providing expert guidance and implementation support from initial discovery through post-sale success and expansion. As we scale to meet the needs of our customers and the evolving AI industry, we are placing FDAs into our customer engagements, ensuring seamless adoption, strategic guidance, and world-class service to drive customer innovation and growth, powered by PromptQL.
As FDA, you act as both a strategic partner and hands-on problem solver, helping customers translate business requirements into analytical insights, data workflows, and AI-powered solutions built on PromptQL. This role bridges deep analytical thinking with fast execution. You will work closely with several technical and/or business stakeholders to understand their processes, diagnose bottlenecks, and design solutions that materially improve decision-making and outcomes for them.
Location
- SF Bay Area: hybrid in-office 3 days per week
- Other locations in the US: remote
Role Requirements
- 5+ years of experience in data science, engineering, or analytics
- Demonstrated ability to translate ambiguous business problems into data-driven insights and actionable recommendations
- Experience working in fast-moving, high-volume operational environments (e.g., logistics, marketplaces, fulfillment, or similarly dynamic domains)
- Proficiency with SQL, data transformation techniques, and modern analytics tooling
- Experience building dashboards, analytical models, or decision-support workflows that support daily business operations
- Comfort working with APIs, data pipelines, and data access technologies
- Familiarity with AI concepts, large language models, or AI-assisted workflows (not required, but preferred)
- Strong problem-solving skills with the ability to break down complex workflows into measurable components
- Experience collaborating with product, engineering, and business partners to deliver cross-functional analytical projects
- Excellent communication skills, with the ability to clearly explain analytical findings to both technical and non-technical audiences
- Ability to build strong, trust-based relationships with customer stakeholders and guide them through analytical and AI-enabled transformations
- Bachelor’s degree in Data Science, Statistics, Economics, Engineering, Computer Science, or a related field, or equivalent experience
About you
- You thrive in high ambiguous, fast moving start up environments
- You are able to travel onsite to customer engagements
- You are highly collaborative and think outside of the box (no egos allowed!)
- You are curious about emerging, innovative tech, particularly around AI
- You are a self-starter and customer obsessed
Compensation
- Base Salary: $175,000 - $205,000
- Commissions
- Equity
About PromptQL
We’re helping the world’s most innovative enterprises build AI-native applications with 100% reliability on their enterprise data with PromptQL. PromptQL is the AI platform that delivers human level reliability for natural language based analysis and automation on your data & systems. When accuracy, transparency, and repeatability matter, PromptQL makes AI trustworthy, scalable, and real.
We're on a mission to bring the full value of AI to the enterprise. Our team is passionate about the power of AI to transform lives and businesses. We're curious, driven, and relentlessly customer-obsessed, working together to redefine what’s possible in enterprise AI. Join us—and help build the future of reliable AI.
Benefits & Perks
- Medical, dental, and vision insurance to keep you healthy and thriving
- Employee assistance programs for support when you need it
- Retirement fund contribution matching to help you invest in your future
- Donation matching to amplify your charitable impact
- Paid time off to support your well-being
- Monthly company-wide self-care day to recharge
- Stock options so you can share in our success
- Paid parental leave to support growing families
- Commuter benefits to help you save on your journey to the office
- Employee referral program to reward you for connecting us with great talent
We are committed to equal employment opportunity and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other status protected by law.
Applicants with disabilities who wish to request reasonable accommodations may contact us at [email protected].
While our official company name is Hasura, we do business as PromptQL.
CompensationThe base pay range for this role is $175,000 – $205,000 per year.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Build and operate production LLM-powered agents and machine learning systems for customer risk identification and threat detection. Translate security heuristics into agent logic, collaborate with threat researchers, develop data requirements and pipelines, evaluate precision and recall, and deploy solutions through CI/CD. The role also requires production reliability ownership, observability, incident debugging, cloud infrastructure expertise, and senior staff-level technical leadership.
Top Skills:
AthenaAWSCi/CdDockerElasticsearchLangchainLanggraphLlm AgentsNumpyOpensearchPandasPolarsPrestoPythonSQL
Cloud • Information Technology • Security • Software • Cybersecurity
Develop production LLM-powered agents and machine learning solutions for customer risk identification and threat detection. Translate threat-research methods into agent logic, build data requirements and pipelines, evaluate precision and recall, backtest and tune models, and deploy and monitor reliable solutions using CI/CD. Collaborate with threat researchers and data engineers while addressing production reliability, observability, data quality, cost, latency, and accuracy.
Top Skills:
AthenaAWSCi/CdContainerizationElasticsearchInfrastructure As CodeLangchainLanggraphLlmsMachine LearningNumpyOpensearchPandasPolarsPrestoPythonSQL
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Owns and operates a scaled digital customer success program for mid-market SaaS customers from onboarding through renewal. Designs lifecycle campaigns, adoption plays, automated risk interventions, segmentation, health scores, and customer journeys. Partners with CSMs, Product, Marketing, and CS Operations to improve adoption, retention, customer health, and revenue outcomes. Builds dashboards, analyzes customer behavior, leverages AI and automation, and translates insights into scalable customer engagement actions.
Top Skills:
AIAutomationCrm SystemsCustomer Success PlatformsMarketing Automation ToolsSaaS
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
