Finance Manager

Key Responsibilities

• Manage and oversee the ship’s cash account, payment of guest and teammate folios, and all receipt and payment vouchers in strict adherence to company policies and procedures. Prepare bank deposits, process pay-ins and payouts, and audit financial transactions for accuracy.

• Oversee Guest and Crew ATMs, ensuring credit card settlements are completed accurately each voyage. Investigate any cash variances promptly and in accordance with standard procedures.

• Conduct daily audits of financial systems, including Property Management System (PMS) and Point of Sale (POS) systems, to ensure proper balancing. 
• Audit all business partner charges and track excessive charges and voids. Ensure the accurate balancing of group bookings, Weddings, and Celebration Packages.

• Lead regular training sessions for the finance team on cash handling policies, financial systems, and internal controls. 
• Provide coaching, performance feedback, and development opportunities to ensure the team operates at peak efficiency.

• Ensure every guest interaction reflects the highest standards of hospitality and financial accuracy. Take ownership of any guest financial issues and resolve them in accordance with company policies, leaving a lasting positive impression.

• Oversee the daily balancing of cash and credit card transactions. Ensure the integrity of financial records, monitor prepaid gifts and services, and reconcile house accounts. Manage cash orders and ensure proper documentation of cash flow.

• Verify and audit exception reports, ensuring compliance with MSPM financial policies. Maintain accurate records of tax applications, VAT reporting, and other financial data.

• Maintain open communication with onboard management, the Guest Services Manager, and shoreside teams. 
• Provide valuable feedback to improve the guest experience and onboard operations.

Skills, Knowledge & Expertise

• Proven experience in financial management, accounting, or a similar leadership role in the hospitality or cruise industry.
• Strong understanding of financial audits, cash flow management, inventory control, and relevant financial software.
• Excellent leadership and team management skills, with the ability to coach, mentor, and motivate staff.
• Exceptional communication and interpersonal skills, able to liaise effectively with senior management, external partners, and guests.
• Detail-oriented, with strong problem-solving skills and a commitment to upholding company standards.

Job Benefits

• A competitive salary package.
• Your own comfortable single cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

About
At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people’s lives through travel.Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers:Opportunities to travel and experience new cultures.Comprehensive training and development programs.A strong focus on teamwork and personal growth.Competitive compensation and benefits.A chance to be part of a world-class brand known for excellence.Get to know us by exploring our career site. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories.Princess Cruises is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to the applicant’s age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws.Scam AlertProtect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.