Field Applications Engineer - IoT Cellular Products

Semtech’s Wireless Applications team is a group of passionate and talented engineers tasked with developing and delivering industry-leading Internet of Things (IoT) cellular solutions. We enable our customers and partners to achieve a new standard of IoT product performance, and we have a versatile and exceptionally talented team of individuals to make this vision a reality! .

Job Summary

The Field Applications Engineer (FAE) position supports pre and post-sales activities with the Regional Sales Managers (RSMs), encompassing technical support for qualified opportunities, product/solutions training, and seminars for distributors, sales reps, and customers. Strong presentation skills, solid wireless technical knowledge, initiative, and a business sense of urgency are critical to speeding up the sales cycle. Our FAE engagement model spans the complete customer lifecycle, from onboarding through maturation to offboarding.

Responsibilities

• Provide pre and post-sales support to technical inquiries through Regional Sales Managers (RSMs) for wireless IoT products, including cellular, LoRa, GNSS and short-range radio

• Make sales calls with RSMs in the Western and Central US market

• Recommend products, services, and general application guidelines based on customer requirements

• Set strategies to combine technology that will result in helping RSMs to close sales

• Responsible for customer, distributor, and partner training and product demos

• Assist in qualifying customer reference designs on hardware and application scripting

• Provide technical responses to RFIs and RFPs using Semtech products and services

• Develop training materials and application notes for IoT products

• Conduct application demonstrations for seminars, trade shows, and key customers

• Provide constant feedback to product management for new product development

• Communicate module field failures to design and development and assist with problem resolution

• Set expectations on the product roadmap, carrier, and type approval certifications

Minimum Qualifications

• Bachelor of Electrical Engineering, Bachelor of Computer Engineering, Bachelor of Computer Science, or equivalent

• 5+ years’ experience in wireless telecommunications

• Strong technical knowledge of cellular systems

• Excellent communication, interpersonal, and presentation skills

• Highly self-motivated and autonomous

Desired Qualifications

• Knowledge and experience in the IoT marketplace

• Professional background Cellular/LoRa protocols

• Hardware design skills

• Embedded application/software design experience

• Microprocessor integration

• Knowledge of networking protocols (IP, TCP, Ethernet, IP Addressing, Subnetting, DNS, security)

• Project Management skills to be able to prioritize time and resources to meet customer timelines and complete equipment certifications

Location

Remote - Western USA, Pacific Northwest USA, Southwest USA or Central USA

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

A reasonable estimate of the pay range for this position is $91,000-$169,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education, and experience, as well as job location and the value of other elements of an employee’s total compensation package.