Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.
Reporting to the North America FAE Manager, the Field Application Engineer is responsible for technical support for NA East Coast region electronic customers with the purpose of increasing the number of NBOs and design wins at Key and Emerging Customers under the direction of the Director, North America Sales and in coordination with the Regional Sales Manager.
Responsibilities:
Work closely with customers at the product concept and design level to ensure that the customer has the necessary information to facilitate design-in of our products.
Develop close relationships with customers and sales reps to enhance Company image and competitiveness and uncover new application opportunities.
Coordinate product qualifications for customers in a timely and efficient manner through communication with pertinent Factory, Engineering, Quality and Sales Reps.
Conduct product application seminars and training for key customers, sales reps and distributors.
Maintain and update the NBO / Top Opportunities reports monthly.
Coordinate regional trips with the RSM in conjunction with specific customer or Rep requirements.
Coordinate with Quality Assurance teams to ensure accurate and timely responses to product quality issues.
Other duties that may arise in the course of employment as designated by the supervisor or manager.
Secondary Duties:
Provides technical feedback to the Product Marketing and Engineering Teams regarding customer application needs for new product development.
Provide internal Littelfuse training as required.
Coordinate and schedule monthly conference calls with the Product Marketing Team and Regional management.
Knowledge / Education Required:
BS Degree in Electrical Engineering or appropriate discipline.
Two to Five+ years of experience in applications engineering and customer interface
Knowledge of electronics test lab equipment and reliability/quality metrics related to electronic or semiconductors preferred.
Technical understanding of Circuit Protection, Temperature and Magnetic Sensors a strong plus.
Strong critical-thinking and problem-solving abilities.
Excellent communication and presentation skills are required due to high customer interaction, via phone, e-mail and direct contact.
Proficiency in MS Office and Windows required.
Physical Requirements:
The ability and willingness to travel is a must (approximately 50% travel, limited international).
Company policy dictates that no more than 45 lbs. be lifted unassisted.
Littelfuse is an equal opportunity employer committed to empowering every associate to make a difference — everywhere, every day.
We offer a comprehensive benefits package, including:
Medical, dental, and vision coverage
401(k) with company match and annual contribution
Paid time off and 11 holidays
$850 Lifestyle Spending Account
Lean Six Sigma certification and career development opportunities
Life, disability, and voluntary insurance options
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Salary Range:
$84,400 - $130,780The salary offered will vary depending on your location, job-related skills, knowledge, and experience.
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