Federal System Integration Technical Analyst

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today’s world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With multiple locations in multiple countries around the globe, the company’s innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment.

SUMMARY

The Systems Integration Technical Analyst will focus on the introduction of applications, configuration and functionality to Ribbon Federal customers in a logical, efficient, and effective manner.

Candidate must be self-motivated and a quick learner with strong communication skills who is able to work well with customers. Must also be able to work in a fast-paced environment, be driven to achieve results while maintaining the ability to effectively work with others, and able to jump from one customer project to another within the same day. Candidates should be self-driven individuals that can work independently or as part of a team to solve problems and.

Please note: This position is for U.S.-based candidates only. Due to the nature of our federal government customers and compliance requirements, U.S. citizenship is required. Unfortunately, we are unable to offer visa sponsorship or support immigration processes for this role.

Washington DC Area US Remote

POSITION RESPONSIBILITIES

• Deploy, configure, and test Ribbon products in Ribbon and Customer environments, employing Ribbon and non-Ribbon components for the purpose of validating, instantiation, provisioning, and test automation.

• Develop highly repeatable processes and have a mindset to automate everything from deploying software to mitigating system failures.

• Work with key Federal customers worldwide and with other internal teams to solve complex problems using the latest technology to ensure successful introduction of Ribbon products and functionality.

• Quickly attain and apply new skills to solve customer problems.

• Availability to travel at least 50% of the time and to work at customer site.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s or Master’s degree in Computer Science/Engineering preferred

• US Federal Security Clearance – Secret Level Required

• DoD 8570/8140 certification

• Knowledge/Experience on Ribbon/Genband/Sonus applications such as:

• Application Server

• EMS/RAMP

• PSX

• SBC

• Analytics

• Federal Edge

• G5

• 2+ Years Knowledge/Experience on Virtualization and Cloud environments: AWS, GCP, Azure, RHV, KVM, VMWare

• Understanding of IP network architecture and concepts

• Knowledge and experience with SIP protocols and concepts

• Ansible/Python or equivalent scripting knowledge

• Excellent communication and organizational skills and possess the ability to interface with Ribbon customers and partners.

• Ability to take a project or task from inception to completion understanding when to escalate and strong problem analysis skills.

• Ability to work in a time critical environment is required and comfortable working independently.

• Organizational and time management skills.

• Solid written and verbal communications skills, as well as a track record working with other teams.

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.