Hiring Manager: Sr. Director, Customer Success
Mentor: Product Management and Product Success colleagues
Location of Internship: Remote, US
Between 20-40 hours per week
This is a 12 week internship starting May 26, 2026 and concluding on August 14, 2026. Candidates must be currently enrolled in an accredited degree program with a graduation date after August of 2026 to be considered.
Summary
This internship focuses on Ever.Ag’s on-farm solutions and services. You will work hand-in-hand with our customers and software solutions to continuously deliver successful product outcomes. Importantly, Ever.Ag’s on-farm solutions enable key stakeholders to operate more sustainably, drive efficiency, mitigate operational and financial risk, and connect and share data with key stakeholders across supply chains.
What are some potential projects?
This internship follows Maternity Warden, Feed King, and My Dairy Dashboard solutions, but will engage in all of Ever.Ag’s products. My Dairy Dashboard focuses on aggregation and visualization of key dairy datasets. It includes customer portals and dashboards that connect to on-farm management tools, supply chain logistics and payment solutions. Maternity Warden and Feed King focus on data creation and AI analysis through cameras installed on-farm locations. Dalex is a software that balances the animal’s diet for efficiency and cost. This internship engages and supports the product leader, as well as interacts with implementation teams, development teams, customer support, and managed services. Externally, this role interacts with product buyers, users, and advisors.
What competencies can you expect to receive/improve?
● Gain in-depth exposure to Ever.Ag's On-Farm team operations, enhancing customer success knowledge.
● Develop collaboration and coordination skills by working with diverse teams, advisors, and distribution channels.
● Hone technical and problem-solving abilities by addressing complex challenges and facilitating product adoption for clients.
● Understand and drive customer-centric strategies, from aligning with goals to ensuring adoption and renewal.
● Master the art of creating high-value success plans and utilizing the customer maturity model for growth strategies.
● Build strong, trusted relationships with clients and advocate for their needs across internal departments.
● Grow leadership qualities, guide team strategies, and integrate customer feedback into product development.
● Engage actively in the customer community, mastering conflict resolution and contributing through content and training.
● Participate in other duties as assigned.
About You (Qualifications):
● Pursuing a degree from an accredited school in Agribusiness or other agriculture related field is REQUIRED for this opportunity.
● Deep-rooted empathy for customers with a desire to help them thrive.
● Ability to extract and channel customer needs from leadership.
● Exceptional communication skills (both written and verbal) with a casual yet confident tone.
● Experience in influencing and offering evidence-backed solutions.
● Understanding of dairy farm business challenges.
● Proven team player with strong interpersonal skills and a customer-centric attitude.
● Some Microsoft office experience preferred
● Dairy domain knowledge
About the team:
The Ever.Ag on-farm team comprises individuals who share a profound enthusiasm for dairy, technology, and the success of our clients. We are actively involved in addressing crucial matters such as sustainability, traceability, and transparency, and their implications for both technology and our clients' businesses.
With a comprehensive understanding of dairy operations, our staff is well-equipped to optimize processes like onboarding, training, and facilitating the adoption of dashboards within dairy teams. By collaborating closely with dairy farmers, we troubleshoot issues effectively and prevent common mistakes from occurring.
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