Experimentation - Product Manager, Vice President

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Experimentation Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
In this role, you will leverage your expertise in data science and statistical methods to drive data informed decisions and measurement with confidence at scale. You will play a pivotal role in shaping the future of product innovation, ensuring that our products resonate with clients and meet their evolving needs. Your ability to synthesize data into actionable insights will be key in guiding the strategic direction of our experimentation efforts.
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Collaborate with product teams to design robust experiments, providing expert guidance on experiment design, metrics development and statistical analysis
• Work closely with engineering on technical implementations of experiments
• Work closely with data engineers and software engineers to build and enhance components of the Experimentation Platform, aligning product strategy with customer needs and business goals
• Conduct ad hoc research to address organizational questions using data, with a focus on experiment data, and develop thoughtful analysis and actionable insights from large-scale data

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, data science or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong background in statistical methods for A/B Testing.
• Strong proficiency in Python, SQL, Snowflake, with the ability to create complex queries and analyses
• Experience with creating self-serve analytical dashboards
• Exceptional problem-solving skills and data curiosity, with the ability to self-direct and work independently
• Proven ability to collaborate and achieve actionable results with cross-functional teams.
• Strong PowerPoint and slide-writing skills to deliver analytical insights
• Excellent written and verbal communication skills, comfortable presenting to large audiences

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Background in data science, data engineering, analytics engineering
• Experience in scaling platforms
• Advanced statistical knowledge related to experimentation, including Contextual Multi-Armed Bandit (CMAB), Sequential Testing, CUPED, and other advanced methodologies

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.